Online shop Litfad sold me a dangerous faulty lamp and it won’t refund me, what can I do?
Do you have an issue you need to put right? Which? is here to help get your consumer problems sorted. Dear Which? For several weeks I’d been looking at buying...
13 price changes in 2022, and what they mean for your money
We’ve rounded up many of the biggest changes 2022 has in store for your money and what you can do if you're struggling to pay.
Coronavirus and events: can I get my money back if it is cancelled or I choose not to go?
Weddings, gigs and theatre tickets Which? explains how to get your money back if an event you have tickets for is cancelled or postponed due to coronavirus.
Storm Arwen causes power cuts and travel disruption: power cut compensation cap lifted
People across the UK have faced major disruption as Storm Arwen led to the closure of road and rail routes, and widespread power cuts.
Delays and extra fees: post-Brexit rules you need to know before sending gifts this year
People looking to send gifts abroad this Christmas have alarmingly little understanding of how to navigate the customs rules and charges introduced when the UK left the European Union, new...
‘John Lewis isn’t helping with our faulty Samsung TV, what are our rights?’
Do you have an issue you need put right? Which? is here to help get your consumer problems sorted. Dear Which? We bought a smart Samsung TV from John Lewis...
Qualcomm abandons attempt to avoid facing UK consumers – what does it mean for you?
Tech firm backs down in victory for 30 million UK consumers as Which?’s legal action against its alleged anticompetitive practices gathers pace.
‘I had no idea fraudsters can steal bank telephone numbers’
Which? steps in to secure a refund after a convincing number spoof scam and gives you the essential tips to avoid it happening to you.
‘Broken and frustrated’ mum’s bed-buying saga
Do you have an issue you need put right? Which? is here to help get your consumer problems sorted. Dear Which? I’ve been strong throughout a combination of lockdowns and...
How your personality could increase your fraud risk – and what to look out for
Who you are and how you think can have a big effect on the kind of scams that are a greater risk to you. To help you understand how scammers...