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‘I had no idea fraudsters can steal bank telephone numbers’

‘I had no idea fraudsters can steal bank telephone numbers’

Which? steps in to secure a refund after a convincing number spoof scam and gives you the essential tips to avoid it happening to you.

Coronavirus outbreak: cancelled or postponed events – can I get my money back?

Coronavirus outbreak: cancelled or postponed events – can I get my money back?

Weddings, gigs and theatre tickets Which? explains how to get your money back if an event you have tickets for is cancelled or postponed due to coronavirus.

‘Broken and frustrated’ mum’s bed-buying saga

‘Broken and frustrated’ mum’s bed-buying saga

Do you have an issue you need put right? Which? is here to help get your consumer problems sorted. Dear Which? I’ve been strong throughout a combination of lockdowns and...

How your personality could increase your fraud risk – and what to look out for

How your personality could increase your fraud risk – and what to look out for

Who you are and how you think can have a big effect on the kind of scams that are a greater risk to you. To help you understand how scammers...

No immediate end to lockdown: what do the exit plans mean for shopping, events and leisure?

No immediate end to lockdown: what do the exit plans mean for shopping, events and leisure?

The UK governments plans for the gradual easing of lockdown in England includes shops and nurseries partially reopening from June, some cafes and restaurants in July, and unlimited outdoor exercise...

Coronavirus scam: look out for fake lockdown fine texts

Coronavirus scam: look out for fake lockdown fine texts

Don’t believe bogus text messages saying you’ve been fined for stepping outside during the coronavirus lockdown. It is the latest in a series of scams related to the virus that...

From power cuts to travel disruption: three useful consumer protections if Storm Ciara disrupts your plans

From power cuts to travel disruption: three useful consumer protections if Storm Ciara disrupts your plans

Storm Ciara is predicted to bring widespread disruption across the UK, with heavy rain and gales this weekend – but what can you do if it disrupts your plans?  The...

Travelex cyberattack: what can Travelex customers do?

Travelex cyberattack: what can Travelex customers do?

Customers of Travelex who ordered money online have been left with no travel money from the company which is in the midst of a cyberattack.

Which? finds tech retailers on Google Shopping that ignore UK consumer laws

Which? finds tech retailers on Google Shopping that ignore UK consumer laws

As Black Friday sales continues to grow, we found four retailers that commonly appear through Google Shopping adverts with refunds and returns policies that weren’t compliant with UK consumer law for online shopping.

Final chance for millions to make a PPI claim

Final chance for millions to make a PPI claim

Which? is urging anyone who could have been mis-sold PPI to make a claim before the 11.59pm deadline tonight (Thursday, 29 August 2019) before it’s too late. Payment protection insurance...

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