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PPI ruling may trigger fresh mis-selling claims

PPI ruling may trigger fresh mis-selling claims

Having already cost banks an estimated £24 billion, the final bill for the PPI mis-selling scandal could jump under a move announced by City watchdogs.

Make your own flight delay claim to save £176

Make your own flight delay claim to save £176

Some claims management firms offer to help you claim compensation for a delayed flight – but take up to a third of your award. So, when should you use them?

Identity theft rises by almost one third

Identity theft rises by almost one third

34,151 confirmed instances of ID fraud recorded in the first quarter of 2015. Use our advice on what to do if you fear your identity has been stolen.

Ofgem investigates rise in forced meter installation

Ofgem investigates rise in forced meter installation

Thousands more pre-payment energy meters have been forcibly installed in people's homes in recent years.

A third of over 55s hassled by dodgy pension sales

A third of over 55s hassled by dodgy pension sales

Those aged 55 and over are being targeted by a new wave of potentially fraudulent pension phone calls, emails and junk mail, Which? research finds.

EE fare worst for complaints

EE fare worst for complaints

EE has fared worst for both landline and broadband customer complaints in the last figures released by Ofcom.

Five tips to avoid getting stung by holiday scams

Five tips to avoid getting stung by holiday scams

Report reveals 1,569 cases of holiday booking fraud in 2014. There are easy steps you can take to minimise your risk of getting scammed when booking a holiday.

Clydesdale Bank fined £20.7m for PPI failings

Clydesdale Bank fined £20.7m for PPI failings

The Financial Conduct Authority (FCA) has fined Clydesdale Bank more than £20m for serious failings in Payment Protection Insurance (PPI) complaint handling.

Five ways to put a stop to spam text messages

Five ways to put a stop to spam text messages

Top five of the most effective methods to put a stop to nuisance texts. We found almost half of those with a mobile receive at least one spam text a week.

French air traffic strike causes cancellations

French air traffic strike causes cancellations

Britons flying to and from France face travel disruption due to a 48-hour strike by French air traffic controllers and transport workers.

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