Snowstorms wreck travel plans – but what are your rights?
Passengers face a second day of travel disruption as wintry weather leaves flights cancelled and delayed. Queues and cancellations occurred at airports across the country, with those travelling in or...
EU agrees an end to online ‘geoblocking’
Today, the EU has agreed to end unjustified ‘geoblocking’ – where access to certain websites or online content is restricted based upon the user’s geographical location. The new rules will...
Thousands of holidaymakers stranded by Bali volcano threat – your travel rights
Indonesian authorities ordered a mass evacuation of people from an expanded danger zone around an erupting volcano on Bali on Monday. Mount Agung has been hurling clouds of white and...
Which? calls for collective redress following data breaches
Today Which? is calling for a change in the law to ensure consumers do not lose out when their data is compromised. New research from Which?* has found that almost one...
Why it’s worth fighting that unfair parking ticket
We all dread that notice on the car windscreen that screams ‘you’ve got a parking ticket’, but our research has found that it’s often worth appealing if you believe the...
Passengers due compensation for delayed connecting flights
Passengers of non-EU airlines who miss connecting flights outside EU can claim compensation, following Court of Appeal ruling. The Court of Appeal has ruled in line with the Court of...
Thomas Cook pilots set to strike on Saturday
Thomas Cook pilots will be on strike on Saturday, with 44 flights set to be affected by the planned 24-hour walkout. They include flights to and from Manchester, Birmingham, Bristol,...
Make your own flight delay compensation claim and save up to £216
Some firms offer to help you get compensation for a delayed flight, but our research shows that you could be £216 per person better off, if you make your own...
Time is running out to claim on mis-sold PPI
Which? is warning that consumers are potentially at risk of missing out on claiming compensation for mis-sold PPI. A survey by Which? has found that more than a third of...
More than a million passengers had severe flight delays last year
Almost 1.2 million passengers suffered severe flight delays last year and many could be entitled to compensation, according to the latest Which? investigation. As many families across the country get set to...