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Claim your mis-sold PPI compensation before 2019 deadline

Today, Which? has launched a free tool that makes PPI compensation claims as easy as possible ahead of the impending 2019 claims deadline. Our latest research* found that more than half...

Urgent overhaul of UK’s broken product safety system needed

The UK’s fragmented product safety and recall system is not fit for purpose, and is potentially putting lives at risk through a lack of joined-up national oversight and action. A...

As many as 10,000 tickets for Ed Sheeran’s 2018 UK tour cancelled

Up to 10,000 tickets for Ed Sheeran’s 2018 UK stadium tour which were sold on the secondary market have now been cancelled, according to the tour promoters. Ed Sheeran’s 2018...

Flights departing Gatwick without luggage

The start of the bank holiday getaway has been marred by queues, delays and confusion after a baggage system failure at Gatwick airport. Scores of flights have left late, many...

Rise in reports of holiday scams

Holiday scams are on the rise, with the number of reported cases up almost 20% year on year – from 4,910 to 5,826 in 2016 – according to Action Fraud figures....

Fire-risk Logik tumble dryer recall

Anyone with a certain model of Logik tumble dryer is being asked to unplug their machine until it has been declared safe. The heating element in a small batch of...

Whirlpool recall petition reaches 100,000 signatures

The Parliamentary petition calling for a full recall of all Whirlpool UK fire-risk dryers has exceeded 100,000 signatures. Before the general election was called, the petition calling on the government...

Ofcom announces plans for automatic broadband compensation

Customers who receive a poor service from their landline or broadband provider could receive automatic compensation under new proposals. Communications regulator Ofcom has put forward plans that would see consumers who endure slow repairs,...

New plans to tackle bank transfer scams

Proposals to minimise the consumer harm caused by certain types of scams have been released following a Which? super-complaint. The draft Terms of Reference published today by the Payment Systems Regulator (PSR) outline how...

Make your Southern season ticket compensation claim now

Due to the huge levels of disruption during 2016, train operator Southern is compensating customers who travelled regularly on its network. However, tens of thousands of Southern customers eligible for compensation are yet to...

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