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Fake goods seized before sale on social media

Sales shoppers are being warned to be on alert after fake goods being sold by traders using Facebook and Instagram were seized during a series of raids.

Which? launches judicial review following Whirlpool fiasco

Which? has started the formal process for a judicial review of Peterborough Trading Standards’ handling of the Whirlpool tumble dryer safety issue.

Secondary-ticketing market under investigation

The competition watchdog has launched a formal probe into the second-hand ticket market amid concerns that consumer protection laws are being broken.

Men leaving Christmas shopping to last minute

As the last Christmas-delivery dates loom, one in ten men admit to leaving their Christmas shopping until the week before Christmas.

Super-complaint response lets banks off the hook

The Payment Systems Regulator’s response to the Which? super-complaint on bank transfer scams has ‘has let the banks off the hook’.

Retailers get new guidance on misleading pricing

New guidance, aimed at stopping the misleading and confusing pricing tactics used by some retailers, has been published today to help consumers get a fair deal.

£14bn MasterCard case set for January 2017

The £14bn consumer claim against MasterCard will have a hearing in January 2017 where it will be decided if the case can go ahead as a collective action.

Tesco Bank customers hit by fraud

Nearly 20,000 Tesco Bank customers have had money stolen from their accounts as a result of a hack over the weekend, the group's chief executive has said.

PPI still dominates ombudsman complaints

Fresh complaints about the mis-selling of payment protection insurance (PPI) continue to dominate the workload of the Financial Ombudsman Service.

Barclays customers charged twice after glitch

Barclays says it has fixed a problem that led to duplicate payments being taken. You can claim for losses you incur in the event of a bank computer glitch.

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