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Men leaving Christmas shopping to last minute

Men leaving Christmas shopping to last minute

As the last Christmas-delivery dates loom, one in ten men admit to leaving their Christmas shopping until the week before Christmas.

Super-complaint response lets banks off the hook

Super-complaint response lets banks off the hook

The Payment Systems Regulator’s response to the Which? super-complaint on bank transfer scams has ‘has let the banks off the hook’.

Retailers get new guidance on misleading pricing

Retailers get new guidance on misleading pricing

New guidance, aimed at stopping the misleading and confusing pricing tactics used by some retailers, has been published today to help consumers get a fair deal.

£14bn MasterCard case set for January 2017

£14bn MasterCard case set for January 2017

The £14bn consumer claim against MasterCard will have a hearing in January 2017 where it will be decided if the case can go ahead as a collective action.

Tesco Bank customers hit by fraud

Tesco Bank customers hit by fraud

Nearly 20,000 Tesco Bank customers have had money stolen from their accounts as a result of a hack over the weekend, the group's chief executive has said.

PPI still dominates ombudsman complaints

PPI still dominates ombudsman complaints

Fresh complaints about the mis-selling of payment protection insurance (PPI) continue to dominate the workload of the Financial Ombudsman Service.

Barclays customers charged twice after glitch

Barclays customers charged twice after glitch

Barclays says it has fixed a problem that led to duplicate payments being taken. You can claim for losses you incur in the event of a bank computer glitch.

Majority of UK firms don’t understand ‘unfair’ T&Cs

Majority of UK firms don’t understand ‘unfair’ T&Cs

More than half of UK businesses don’t fully understand the rules on terms and conditions, research has found, which could hit consumers in the pocket.

Cyber-crime cost the equivalent of £210 per person in past year

Cyber-crime cost the equivalent of £210 per person in past year

The UK lost almost £11 billion to cyber criminals in the past year equating to approximately £210 per person over the age of 16 living in the UK.

Compensation for 15-minute rail delays announced

Compensation for 15-minute rail delays announced

Rail passengers will be able to claim compensation when trains are more than 15 minutes late, under plans announced by the Department for Transport (DfT).

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