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Flybmi collapse: your refund rights for cancelled flights

Flybmi has gone bust, leaving hundreds of passengers with worthless tickets. Find out if you can get a refund or some money back through travel insurance, Atol, Section 75 or the chargeback scheme.

Airline cancels flights ahead of Brexit due to uncertainty: what are your rights to a refund?

Blue Air has cancelled flights out of Liverpool reportedly because of Brexit uncertainty. Affected passengers have the right to be rerouted or refunded under the Denied Boarding Regulations.

Scam alert: romance fraud victims lose £50m

Online dating scam victims lost an average of £11,145 each in 2018. We share a romance scammer story, explain fraudsters' tactics and give advice on how to report an online dating scammer.

Can I quit my gym membership?

Can I quit the gym if I can't afford it, they've raised their prices, I'm moving house or am injured? We tell you your rights to cancel your gym contract.

Scam alert: fraudsters impersonating the EuroMillions winners are promising a chunk of the £115m jackpot

Fraudsters are impersonating EuroMillions winners Frances and Patrick Connolly are promising a chunk of the £115m jackpot in return for YouTube subscribers.

Angry young woman arguing talking on phone at home, dissatisfied girl calling customer service, having problem of conflict during telephone conversation, shouting gesturing while speaking by cell

Dubious dog, grumpy horse and pin-filled wedding dress: faulty goods returns of the year

Two in five people bought something online or in store in the last year which was faulty. We explain your rights to return faulty products.

HMV on brink of collapse: consumers told to cash in gifts cards now

HMV has been placed into administration - we explain your rights with gift vouchers and refunds when a retailer goes bust.

Gatwick airport flight chaos: find out your rights

Thousands of passengers are affected by the drone disruption at Gatwick Airport but they won't be able to claim compensation.

Three in five online shoppers’ deliveries don’t go to plan

One in four people who shop online around the Christmas period find that at least one of their parcels fails to turn up according to Which? research. Find out your delivery rights.

12 scams of Christmas: what you need to watch out for

With more of us opening our wallets for presents, goodwill and stocking up for the new year, the festive season is rife with fraudsters looking to take advantage. We've compiled a list of the scams to stay on the look-out for.

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