We use cookies to allow us and selected partners to improve your experience and our advertising. By continuing to browse you consent to our use of cookies. You can understand more and change your cookies preferences here.

Microsoft email hack: what you need to know

Some people who use email addresses managed by Microsoft have had their inboxes hacked. Find out your rights.

Train pain and flight strikes: are you prepared for Easter travel disruption?

If your flight is delayed or cancelled this Easter, you could be owed compensation. If your train journey is disrupted, you could get money back.

Debenhams parent group in administration: what customers need to know

Debenhams' parent company has collapsed into administration but its stores are under new ownership so are operating as usual.

Your smart meter questions answered

We’ve answered some of the most common questions about smart meters, including what are smart meters, are smart meters bad for your health, do smart meters mean your bills will increase and what data smart meters share.

Renewed warnings about Bitcoin investment scams with fake celebrity endorsements

Ads for Bitcoin investment scams featuring fake celebrity endorsements are still a threat. Read one victim's account of how she lost £8500.

Currys PC World still ripping off customers with laptop fee

Currys PC World is still ripping off customers by pressuring them to pay up to £40 for a laptop setup fee, which should be optional. Despite several warnings from Which?,...

Boeing 737 Max 8 planes grounded after Ethiopian Airlines crash

The Boeing 737 Max planes have been banned from flying in the UK's airspace by the Civil Aviation Authority (CAA) until further notice. We explain what your rights are if you're one of the passengers affected.

Viagogo facing new court action

Viagogo has been forced to give ticket buyers more information and make it easier for them to get their money back in a landmark court ruling.

Flybmi collapse: your refund rights for cancelled flights

Flybmi has gone bust, leaving hundreds of passengers with worthless tickets. Find out if you can get a refund or some money back through travel insurance, Atol, Section 75 or the chargeback scheme.

Airline cancels flights ahead of Brexit due to uncertainty: what are your rights to a refund?

Blue Air has cancelled flights out of Liverpool reportedly because of Brexit uncertainty. Affected passengers have the right to be rerouted or refunded under the Denied Boarding Regulations.

Back to top
Back to top