More than 15,000 lost £11 million to online shopping scams last Christmas - find out how to avoid the fraudsters, fake reviews and counterfeit products.
The new Rail Ombudsman will mean if you think your complaint about your train journey is unfairly rejected, you'll be able to take it further.
Virgin Media and EE have been fined millions by Ofcom for overcharging customers for early-exit charges and not making the exit fees clear. Find out your rights if you want to leave your mobile phone contract early.
More British Airways customers have been contacted as part of a cyber attack which accessed passenger's personal data earlier this year. Which? shares how to find out if you're part of the breach and what to do if you’re affected.
Find out which UK train stations have the most late and cancelled train services and the train companies which are the most tardy. We also explain how to claim compensation for train delays and cancellations.
Got Glasto on the mind? We share how to get tickets to Glastonbury Festival, how to spot dodgy ticket resellers, share some of the headline acts rumoured to be at the UK music festival this year, and explain your rights if an act cancels.
Cryptocurrency investments, counterfeit goods, fake Euro 2020 tickets and social media modelling scams have been identified by the National Trading Standards (NTS) as some of the emerging major scam threats and have warned people to watch out. We explain more about how to identify each of these scams.
Last year about 1.3 million air passenger journeys were severely delayed at least three hours - find out your rights if your flight is delayed or cancelled, and join our call for automatic compensation.
Secondary ticketing site Viagogo is being taken to court by the CMA. Know your secondary ticketing rights by learning how to protect yourself from dodgy ticketing selling online and how to claim your money back when things goes wrong.
The flight delay and cancellation experience of six TAP Air Portugal passengers prompted Which? to investigate why people weren't getting the compensation and reimbursement owed. Which? continues to call for automatic compensation.