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Which? issues warning as scammers target NatWest and RBS customers

NatWest and Royal Bank of Scotland (RBS) customers are potentially being targeted by scammers, Which? can reveal, after hearing from victims who lost a staggering £350,000 in all. Which? Money...

Santander to axe 140 bank branches in 2019

Santander will close 140 branches before the end of 2019. Which? explains which branches are set to close and how customers can access services.

Can the Post Office really plug the gap as bank branches are shut down?

Banks have closed down thousands of high-street branches over the past three decades and instead ploughed millions into the Post Office to serve people’s basic banking needs. But customers are uncomfortable...

Angry young woman arguing talking on phone at home, dissatisfied girl calling customer service, having problem of conflict during telephone conversation, shouting gesturing while speaking by cell

Customers could be denied PPI refunds as claims deadline looms

Millions could be owed additional compensation for mis-sold payment protection insurance (PPI), following a Which? Money investigation into the way banks handle claims. The story of one Which? member led...

Barclays rolls out Open Banking on mobile app: is it safe to use?

Barclays' customers can now view current accounts from up to seven other banks on one app with Open Banking. But is it risky to share your data?

Best student bank accounts for 2018 revealed

Which? has revealed the best and worst banks for student accounts, in a survey of thousands of undergraduates. Find out which banks topped the table.

Could you benefit from a basic savings rate?

Under a new proposal from the FCA, banks would be obliged to pay savers a basic savings rate on their deposits. Which? explains how it would work.

Banks bungling power of attorney registration

Acting for a loved one under Power of Attorney? Exclusive Which? research reveals the worst banks for registering an LPA and obtaining correct information.

Which? warns of suspected scam holiday booking website

Holiday booking site Myhouseboatsamsterdam.com has reportedly tricked victims into making bank transfers by posing as a legitimate business, leaving them hundreds of pounds out of pocket.  The site is currently...

Clampdown on rip-off travel insurance for cancer patients

Cancer patients priced out of the travel insurance market have been promised more affordable premiums and clearer information, following an investigation by the financial watchdog. After issuing a call for...

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