Revolut customers targeted with scam texts and malicious Google ads
Scammers are taking aim at Revolut customers with phishing texts designed to steal their data as well as Google ads listing fake phone numbers. Which? first reported a malicious Revolut ad in March but this attack has recently resurfaced, leading to one victim losing almost £8,000.
Chargeback: the card protection banks don’t tell you about
Chargeback can help you get a refund for credit, debit and prepaid card payments of all sizes. Here we explain how to navigate it and maximise your chances of success.
The hidden cost of coronavirus: vital fraud protection on hold
Added security for online payments and contactless card use have been put on hold for months due to coronavirus (COVID-19).
Scam warning: fake Barclays text directing victims to phishing site
Which? is urging Barclays customers to watch out for fake text messages after uncovering a new phishing website designed to steal online banking login details.
Coronavirus holiday and event cancellations: are banks unfairly dismissing refund requests?
Chargeback could offer important protection if you’ve reached a stalemate with a business over refunds for coronavirus-related cancellations but Which? is concerned that banks are unfairly dismissing valid claims.
Sim-swap fraud: how criminals hijack your number to get into your bank accounts
Which? Money reveals the tactics used by 'Sim-swap' scammers and explains what you can do to protect yourself
Fraud victims refused a refund are urged to ask financial ombudsman for review
Which? Money is urging fraud victims who have been refused reimbursement to ask the financial ombudsman service (FOS) to review their cases, following new guidance on handling fraud complaints issued to banks.
Confirmation of Payee: which banks are ready to offer vital name-checking service?
Which? estimates £320m lost to fraud could have been prevented with the long-overdue system, but some customers remain unprotected.
Budget 2020: tax on alcohol frozen but smokers will pay more
Find out what the Budget announced about 'sin taxes' on alcohol, tobacco and sugary soft drinks.
Check your account: fake Revolut helpline advert targeted victims via Google
Which? investigates how someone lost £2,500 to fraudsters through a Google advert posing as digital bank Revolut.