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Banks failing to support disabled customers

Banks failing to support disabled customers

A unique Which? survey has exposed the challenges disabled people face when carrying out everyday banking tasks – and the banks that don't do enough to remove them. 

‘A scammer on Shpock almost caught me out’

‘A scammer on Shpock almost caught me out’

Do you have an issue you would like help to get sorted? Which? is here to help sort your consumer problems. Dear Which?, Earlier this year, I listed my Asus...

Banks ban crypto payments over fraud spike

Banks ban crypto payments over fraud spike

Banks are blocking payments to cryptocurrency trading platforms such as Binance and Kraken to protect customers following a dramatic spike in investment scam losses.

Google tightens rules to stamp out scam ads

Google tightens rules to stamp out scam ads

Google is taking aim at rogue financial services advertisers, following increasing pressure from UK campaigners and regulators to stamp out scams.

Online dating fraud up 40% through the pandemic

Online dating fraud up 40% through the pandemic

Dating online without meeting in person has become the new normal throughout the coronavirus pandemic. But romance fraud has boomed during the UK’s lockdowns, with reports to Action Fraud up 40% in the year to April 2021, warns Which?.

Is your bank protecting you from number spoofing scams?

Is your bank protecting you from number spoofing scams?

Banks can now protect their outbound numbers so that criminals can't copy them to make their scams more convincing - but not all have done so, Which? Money reveals. 

Banks missing vital protection against email scams, warns Which?

Banks missing vital protection against email scams, warns Which?

Banks have various tools at their disposal to stop scammers from impersonating them. But Which? has discovered that not every bank is making use of these vital protections, meaning their customers could be sitting ducks for the most sophisticated attacks.

NatWest to allow personalised bank transfer caps to beat scammers

NatWest to allow personalised bank transfer caps to beat scammers

NatWest Group customers will soon be able to set their own daily bank transfer limit to help fight fraud, and other banks could follow suit, Which? reveals.

Fraudsters peddling fake Interactive Investor and ING Bank investments, warns Which?

Fraudsters peddling fake Interactive Investor and ING Bank investments, warns Which?

Scammers impersonating investment firms ING Bank and Interactive Investor are targeting unsuspecting victims with cloned websites and fake documents.

Banks routinely blame victims of fraud

Banks routinely blame victims of fraud

Banks tell the vast majority of fraud victims they are to blame, warns Which?, with investment scam victims the most likely to be told they won't be reimbursed.

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