Banks are treating many victims of fraud unfairly or inconsistently, a new Which? report reveals, as it presses for the industry reimbursement scheme to be made mandatory.
Which? is warning property hunters to watch out for rental fraud scams, after uncovering a fake lettings agency calling itself Villageway Lettings.
Bank branch closure rules do little to protect local communities from the impact of bank branch closures, a Which? investigation warns
The Co-operative Bank's digital brand is working to fix technical issues that have locked customers out of their online and mobile accounts.
Lloyds initially refused to refund a vulnerable 89-year-old customer who lost £30,000 in a sophisticated scam. Find out how she got her money back.
Scammers are taking aim at Revolut customers with phishing texts designed to steal their data as well as Google ads listing fake phone numbers. Which? first reported a malicious Revolut ad in March but this attack has recently resurfaced, leading to one victim losing almost £8,000.
Chargeback can help you get a refund for credit, debit and prepaid card payments of all sizes. Here we explain how to navigate it and maximise your chances of success.
Added security for online payments and contactless card use have been put on hold for months due to coronavirus (COVID-19).
Which? is urging Barclays customers to watch out for fake text messages after uncovering a new phishing website designed to steal online banking login details.
Chargeback could offer important protection if you’ve reached a stalemate with a business over refunds for coronavirus-related cancellations but Which? is concerned that banks are unfairly dismissing valid claims.