Misleading cruise adverts sail away
The Advertising Standard's Authority (ASA) has deemed two cruisedeals.co.uk adverts to be misleading following a Which? complaint.
Time to wave ‘bon voyage’ to holiday scams?
Which? welcomes new laws for timeshare and long-term holiday products extending the cooling off cancellation period to 14 days.
Financial regulators to champion consumer rights
Which? is delighted that plans for the new financial services regulator, the Financial Conduct Authority (FCA), will put consumer interests at the centre of the regulatory process when it comes into force in late 2012.
Consumer Rights Directive to help consumers
Which? was pleased to see a committee of the European Parliament propose some positive changes to the draft Consumer Rights Directive on 1 February 2011.
Unrest in Egypt is grounding passengers
With the Foreign & Commonwealth Office (FCO) advising against all but essential travel to Cairo, Alexandria, Luxor and Suez, Which? explains your legal rights.
New 14 day rule to cancel credit agreements
UK consumers now have 14 days to cancel credit agreements as a result of the Consumer Credit Directive (CCD) coming into force today.
RBS and Natwest fined by the FSA
Which? say 'banks must fundamentally change they way they treat their customers' following the FSA's fining of RBS and NatWest.