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Travel insurer confuses customers over cancelled holiday payouts

Travel insurer confuses customers over cancelled holiday payouts

Which? explains what to do if you're getting confusing and contradictory information over your travel insurance and whether it covers coronavirus.

Car insurance fraud: are scammers taking you for a ride?

Car insurance fraud: are scammers taking you for a ride?

Which? investigates the sale of fake car insurance by so-called 'ghost brokers' including advice on how your details are used and how to spot a scammer.

Six ways your insurance could change in 2020

Six ways your insurance could change in 2020

Here we look at six of the most significant proposals that could affect your insurance in the year ahead – and the steps you can take now to get the best deal.

Are you paying the £450 pet insurance premium?

Are you paying the £450 pet insurance premium?

Pet insurance can be expensive, with insuring some breeds costing as much as £450 more. Which? explains how to save money on insuring your cat or dog.

Shut out from travel insurance

Shut out from travel insurance

Millions are unable to get travel insurance for their holidays because of their health or age. Here we explain how to find affordable cover.

Why using a comparison site can lead to pricier car insurance

Why using a comparison site can lead to pricier car insurance

New Which? research finds that quirks in some comparison site questions can inflate your car insurance premium by hundreds of pounds.

Insurer turned down your claim? Here’s why you should complain to the ombudsman

Insurer turned down your claim? Here’s why you should complain to the ombudsman

As many as one in three complaints about insurers are being upheld by the Financial Ombudsman Service. Which? explains how to complain about your insurer.

Revealed: the best and worst insurers for handling claims

Revealed: the best and worst insurers for handling claims

Exclusive Which? research has found the insurers that were rated best - and worst - for handling claims. Find out how your insurer was ranked.

Eight insurance myths debunked: what you need to know about your policy

Eight insurance myths debunked: what you need to know about your policy

Which? reveals some of the most common insurance terms that confuse policyholders and explains how your cover really works.

Insurance premium pricing criticised by government watchdog

Insurance premium pricing criticised by government watchdog

Some groups of customers may be paying 'significantly' above what they cost to insure and more than others with the same risks, the Financial Conduct Authority found.

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