What does coronavirus mean for your shopping, deliveries and consumer rights?
Find out what coronavirus means for your shopping: how will deliveries work, and what are your rights if you want to return something you bought from a store?
BrightHouse in administration: what does it mean for debts and compensation claims?
Rent-to-own retailer BrightHouse has called in administrators following a litany of mis-selling compensation claims. The rent-to-own retailer has 240 stores and 2,400 employees, who now face the loss of their...
Coronavirus: Ten tips to cut costs on shopping, regular payments and household bills
The novel coronavirus (COVID-19) pandemic is set to disrupt day-to-day life for a number of weeks – and possibly months. With the majority of us now working from home and...
Laura Ashley heads for administration: what does it mean for customers?
Fashion and furniture chain, Laura Ashley, has filed for administration after talks to save the company were halted by the coronavirus pandemic. The company said the virus had ‘an immediate...
Budget 2020: £2.5bn pledged to fix the UK’s pothole problem
Chancellor of the Exchequer, Rishi Sunak, has announced £2.5bn in funding to fix 50 million potholes across the UK over the next five years. The funding package, part of the...
Three, O2, EE and BT mobile price hikes – four tips to haggle and save money
Three, O2, EE and BT Mobile pay-monthly customers will see their bills rise by up to 2.7% over the next few months. Every year, mobile providers increase the cost of...
Whirlpool offers goodwill payment to owner of recalled fire-risk washing machine
Whirlpool has paid a goodwill gesture to a customer affected by its fire-risk washing machine recall. Mark Fielder, from Feltham in West London, was offered a payment in late January,...
One in four parking ticket appeals uncontested – five tips to make your appeal a success
Nearly half of parking ticket appeals are successful, many going uncontested. Make an appeal if you’ve been hit with an unfair parking ticket. A new report from Parking on Private...
From Klarna to Clearpay: your rights and tips on how to use ‘buy now, pay later’ safely
'Buy now, pay later' schemes only take a couple of clicks to sign up to, but resolving an issue if something goes wrong might not be as straightforward. Which? explains your rights when using options like Klarna, Clearpay and Laybuy.
Whirlpool recalls three more fire-risk washing machine models
Whirlpool has announced the recall of an extra 5,000 Hotpoint washing machines, after finding that three additional models could pose a fire-risk. The announcement comes just weeks after Whirlpool’s recall...