PayPal to launch buy now, pay later scheme: how does it compare with Clearpay, Klarna and Laybuy?
PayPal Pay in 3 will be live for the Black Friday and Christmas shopping season. Which? analyses how it compares to Klarna, Clearpay and Laybuy.
British Airways issued with £20m data breach fine – but victims won’t get compensation
The Information Commissioner’s Office has fined British Airways £20m for its 2018 data breach. But victims won't see a penny. Which? is calling for change.
Klarna sends newsletter in error: your data rights explained
Scores of people received a newsletter sent in error by the 'buy now, pay later' firm Klarna earlier this week - despite never knowingly using the service.
‘My return disappeared into a void’ – four tips to get results when a retailer lets you down
Many customers are complaining that retailers are failing to refund or resolve issues when orders go wrong. At Which? we’ve heard from a number of customers who have faced difficulties...
Data breaches: how your personal details end up in the hands of criminals
Find out what happens when your information is compromised in a cyber attack and how to claim compensation following a data breach.
Your rights to a refund if your wedding is affected by coronavirus
The Competition and Markets Authority (CMA) has set out its view on refunds and unfair terms for weddings affected by the coronavirus outbreak.
Viagogo customers face fight to get cancelled and postponed event refunds
Ticket holders are fighting for refunds from secondary ticketing seller Viagogo for events cancelled or postponed by coronavirus, Which? has found. Viagogo’s website states that customers are only entitled to...
Billions of account details sold online: five tips to protect yourself and your data
More than 15 billion stolen usernames and passwords are being sold to criminals on the dark web, new research from cyber security firm Digital Shadows has revealed. The stolen data...
Couples jilted at altar by wedding venues cancelling big day – and pocketing their cash
Couples across the UK are struggling to obtain refunds or suitable postponement dates for their weddings because of the measures taken to combat COVID-19. The government imposed a ban on...
Tech shoppers left out of pocket during the coronavirus lockdown as orders go missing
Scores of shoppers say they’ve been left out of pocket after buying products from secondhand tech store, CeX. Some customers, including keyworkers, have reported not receiving their online orders, while...