The three biggest mobile operators are failing to offer their customers a satisfactory level of service, despite often costing more than smaller rivals, according to Which?s annual mobile customer satisfaction survey.
After raising the prices of its Daily and Weekly Sports Passes by £2, NOW TV has increased the price of its Sky Cinema Pass from £9.99 to £11.99, effective as of the 3 April. This price rise has affected both new and existing customers. We take a look at the best deals and whether it's worth switching away to a rival.
The latest report by mobile analytics company, Opensignal has found that EE has opened a significant lead in terms of the mobile experience of its users, particularly when it comes to download speed, where its scores were 20% faster than its closest rivals.
One in six Virgin customers said they had been left with no connection for hours or days at a time.
The "ethical" mobile network could be just days from collapse, affecting thousands of customers. Which? explains what affected customers can do to get the best deal possible.
O2 and Three customers will see their mobile phone bill go up by 2.5% whereas EE customers will see their bills increase by 2.7%. Vodafone has also announced it will raise their prices but will confirm how much on Wednesday 20th March.
If the UK was to leave the European Union with no deal, the popular "roam like at home" legislation, which allows holidaymakers to enjoy the same costs for using their mobile phone abroad as they would at home, would no longer be protected under UK law. Providers would be free to charge what they wish.
New analysis by Citizens Advice shows that over seven in ten mobile customers with a Sim-only plan are overpaying for data they do not use, affecting 12 million customers in the UK.
The latest set of results by Ofcom, which cover July to September 2018 shows that Vodafone has gone straight in as the most complained about broadband and landline provider with Virgin being the most complained about pay-monthly mobile and paid TV provider.
This Black Friday and Cyber Monday is shaping up to be the most competitive in years as many mobile providers slash their prices on their Sim-only mobile plans, which is great news if you're looking for a cheap deal. This round-up will show you the best deals you can pick up for your mobile.