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Budget 2014: a video guide to the Budget

Our video explains what the Budget is all about, the history of the Budget and how the Chancellor's speech is likely to affect you.

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Homeserve handed record mis-selling fine

Homeserve has been ordered to pay £30.6 million for mis-selling and poor complaints handling.

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Personal allowance could rise to £12,500

Personal allowance could raise above £10,000 in the 2014/15 tax year, under plans revealed by Nick Clegg.

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Costly Calls ban should extend to insurers

Which? is calling for the ban on costly customer service numbers to be extended to all financial companies, including insurers.

Environment Agency pressured over costly helpline

The Environment Agency has been ordered to axe its premium rate flooding helpline as soon as possible.

Collective pension schemes backed by ministers

Workers could see a significant boost to their retirement incomes thanks to a dramatic overhaul of the pensions system.

Warning over rise in mis-sold bank accounts

The amount of consumers complaining about being mis-sold packaged bank accounts has more than doubled in the past year. 

Many financial advisers tight-lipped over fees

Many financial advisors won’t reveal how much they charge until customers meet with them in person, Which? research has indicated.

Five major banks agree mobile payments deal

Five major banks have pledged to offer mobile payments to their customers in 2014, allowing them to quickly complete transactions using their smartphones.   

What to do if you’ve been mis-sold CPP insurance

Consumers affected by the CPP mis-selling scandal are set to receive between £100 and £300 each, with payouts thought to average around £200.

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