From chicken ‘slop’ to cake that could double as a ‘building brick’, Which? Travel reveals just how unappetising airline food can be. Passengers have been snapping some of the worst offenders on their phones – and the results are truly alarming.
Booking.com is still giving a false impression of hotel availability to rush consumers into making a booking, Which? Travel has found. Our snapshot research repeatedly found that ‘only 1 room left on our site’ prompts didn’t ring true when clicking through to the booking page.
Cheap travel insurance is often the preserve of the young and healthy, but it's still possible to slash the cost of your cover, even with an illness. From skipping annual insurance to sharing a joint policy with a partner or friend, we've explored the five best ways to save money with a pre-existing medical condition.
The UK’s biggest airlines are failing to provide a basic level of care to flyers who face delays and cancellations, a Which? Travel investigation has found.
Seven percent of holidaymakers who used a hotel booking site experienced problems, according to research from Which? Travel. We surveyed 4,600 Which? members about their experiences of using hotel booking sites. Here we reveal the five most common issues they faced.
Holidaymakers who book Ryanair flights from abroad are still being stung by terrible exchange rates, Which? Travel has found. The budget airline continues to automatically switch currencies at the time...
Our investigation finds hotel booking websites, like Booking.com and Trivago, still using skewed search results, pressure sales and other dodgy sales tactics.
Holidaymaker photos reveal the reality behind some of the idyllic holidays advertised online. From rusty sunloungers to dingy hot tubs, a report by Which? Travel shows what happens when travel agents over-promise and under-deliver.
Icelandic airline Wow Air has cancelled all future flights leaving British passengers stranded abroad. The low-cost carrier made the announcement on Thursday morning, but was still selling tickets right up until 7am the same day. It comes after talks with a US financier and rival carrier, Icelandair, broke down. Wow Air was heavily in debt and had been seeking a backer for months.
Airport lounges promise to start your holiday in style with economy travellers paying between £20 and £50 for entry. Our undercover inspectors visited 21 pay-as-you-go lounges at some of the UK’s biggest airports - including Heathrow, Gatwick, Stansted and Edinburgh.