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Fraudsters writing fake Tripadvisor reviews could face jail

A fraudster has been jailed for selling fake Tripadvsior reviews to hospitality companies in one of the first cases of its kind. He was the owner of Promo Salento, a company which sold fraudulent listings to business owners to help boost their profiles on the site.

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Best hotel booking websites revealed

Little known Travelzoo saw off industry giants to be crowned the best hotel booking site in a survey by Which? Travel. The membership-only site, which is free to join, outperformed its better-established rivals Booking.com and Hotels.com with an overall score of 80%. The surprise result also saw another big player, Lastminute.com, left languishing at the bottom of the table with a mediocre 61%.

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Cheapest flight comparison websites – who has the best fares?

In snapshot research, Which? Travel pitted the five most commonly used comparison sites against each other to see which consistently found the best price.

Schedule padding: Is this why air travel is getting slower?

Scheduled flight times are up to 35 minutes slower this summer than 10 years ago, a Which? Travel investigation has revealed. Despite advances in air travel, 76 out of the...

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Ryanair passengers furious after compensation cheques ‘bounce’

Ryanair has apologised after angry passengers were left waiting for compensation for cancelled and delayed flights. The airline blamed an ‘administrative error’ after it said ‘a very small number of...

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Book your holiday early, pay more?

Holidaymakers who book their cruise or package holiday a year or more in advance could see the price drop later on – or be heavily penalised if they’re forced to...

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Want more legroom on your next long-haul flight? Try a budget airline

New long-haul budget airlines are challenging traditional carriers on legroom in economy, as well as ticket price. Which? Travel research found that passengers searching for bigger seats with more legroom...

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Hotel booking sites told to come clean on discounts and deals

Hotel booking sites must change the way they rank and sell rooms, the UK’s competition watchdog has said. The Competition and Markets Authority (CMA) has written to some online hotel...

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Animal welfare: What travel agents aren’t telling you

Travel agents are still promoting tourist attractions that are cruel to animals, according to research by Which? Travel. Many of the big names, including Tui, Trailfinders and Expedia, claim to...

Man sits down in waiting area in airport terminal. He is ready for take off and looks out of the window at a plane. A suitcase stands before him.

Flights grounded after computer failure at Brussels hub

Half a million airline passengers across Europe face delays and cancellations for the rest of the day following a systems failure at the Eurocontrol centre in Brussels. Eurocontrol, which coordinates...

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