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My airline, train or accommodation won’t cancel, but restrictions mean I can’t travel – can I get my money back?

My airline, train or accommodation won’t cancel, but restrictions mean I can’t travel – can I get my money back?

Non-essential travel in the UK and abroad is still banned by the government due to coronavirus, but some companies are still not cancelling their bookings leaving consumers out of pocket.

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Trust in the travel industry plummets to record low amid coronavirus refunds scandal

Trust in the travel industry plummets to record low amid coronavirus refunds scandal

Eight weeks on since travel halted, Which? research has found trust in travel has hit a record low as consumers fight for their refunds.

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Should I accept a holiday company refund credit note or airline voucher? Do I have to?

Should I accept a holiday company refund credit note or airline voucher? Do I have to?

Vouchers and credit notes backed by ABTA and issued instead of cash refunds by Tui, loveholidays and other companies may not be financially protected by Atol.

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Airlines pass the buck to travel agents to avoid paying refunds

Airlines pass the buck to travel agents to avoid paying refunds

Airlines are giving customers who booked flight-only tickets through third parties the runaround on refunds. The airline is legally responsible for providing the refund.

Roomer is not paying out on cancelled hotel rooms

Roomer is not paying out on cancelled hotel rooms

Holidaymakers that paid for cancellation protection on hotel rooms have been left out of pocket, after Roomer refused to pay out for cancellations caused by coronavirus.

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