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‘I went overdrawn whilst waiting for a Trainline refund’

‘I went overdrawn whilst waiting for a Trainline refund’

Do you have an issue you need put right? Which? is here to help get your consumer problems sorted. Dear Which?, During the so-called summer ‘pingdemic’ I had to cancel...

‘Laptops Direct left me with a faulty laptop for over a year, how do I get a replacement?”‘

‘Laptops Direct left me with a faulty laptop for over a year, how do I get a replacement?”‘

Do you have an issue you need put right? Which? is here to help get your consumer problems sorted. Dear Which?, I bought a £500 laptop from Laptops Direct in...

Don’t Buy: Trainline’s ticket insurance doesn’t cover coronavirus

Don’t Buy: Trainline’s ticket insurance doesn’t cover coronavirus

Trainline’s ticket ‘travel insurance’ doesn’t bring many extra benefits, warns Which?  Which? research has found that paying extra for Trainline’s travel insurance doesn’t give you much more cover than you...

Don’t get scammed by this fake Wetherspoon meal voucher competition

Don’t get scammed by this fake Wetherspoon meal voucher competition

Fake meal vouchers for Wetherspoon pubs are being promoted on Facebook, despite the chain shutting all its social media accounts in 2018. Facebook users who comment on the posts published...

‘My son racked up a £300 Google Play bill, can I get my money back?’

‘My son racked up a £300 Google Play bill, can I get my money back?’

Do you have an issue you need to put right? Which? is here to help get your consumer problems sorted. Dear Which?, My son accidentally racked up £300 on my...

CleverSpa customer can relax after Which? gets fault fixed

CleverSpa customer can relax after Which? gets fault fixed

Do you have an issue you need put right? Which? is here to help get your consumer problems sorted. Dear Which?, I purchased a CleverSpa hot tub for my family...

Summer pingdemic: refund rights for isolating families explained

Summer pingdemic: refund rights for isolating families explained

It’s estimated that millions of people in the UK could be asked to self-isolate this summer, but what does it mean for you and your family if you have booked...

‘Why does my Airbnb host want me to check in under a different name and impersonate someone else?’

‘Why does my Airbnb host want me to check in under a different name and impersonate someone else?’

Do you have an issue you need put right? Which? is here to help get your consumer problems sorted. Dear Which?, My wife booked a seven-night stay in a Brooklyn-based...

Regulator calls on Groupon to improve refunds and deliveries

Regulator calls on Groupon to improve refunds and deliveries

The Competition and Markets Authority (CMA) has launched an enforcement investigation against the online marketplace Groupon after finding evidence to show it regularly fails to reimburse customers. The UK regulator...

Don’t get caught out by this DPD text scam

Don’t get caught out by this DPD text scam

Which? raises the alarm over a convincing SMS phishing – or ‘smishing’ – scam text claiming to be from DPD. The text appears to be from DPD, informing the recipient...

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