How PayPal fails fraud victims
Some PayPal customers have found it difficult to get reimbursed when they’ve run into problems – particularly victims of fraud. In 2019, PayPal had 281 million users and it is...
Nearly one in ten scammed by adverts on social media or search engines
Scam adverts on the biggest online platforms have tricked almost one in ten people into paying out for sham purchases. Which? surveyed 2,000 people who use social media and search...
NHS COVID-19 contact tracing message: how can I tell if it’s real or a scam?
People are being warned to be wary of scammers pretending to be from the NHS as coronavirus contact tracing launches in the UK. Which? explains how to spot if the call or message you receive is real or fake.
Holidaymakers left £1,781 out of pocket on average by airlines and holiday companies refusing refunds
Travellers denied refunds resort to Section 75 and chargeback to claim back money lost to Covid-19 cancellations.
Which? calls for urgent Government action to protect people against online scams
Which? is calling for the government to include scams in the Online Harms Bill after research it carried out found many social media users aren't aware of the risks of being scammed online.
Scammers hijack EWS1 process with fake cladding inspection forms
Cladding regulation chaos exploited by fraudsters who have stolen thousands from leaseholders. Here's how to spot the fakes and what to do if you've been affected
Could more stores fail? What retailers entering administration means for you
Established retail brands like Debenhams, Laura Ashley, Monsoon Accessorize, Go Outdoors and Brighthouse have all been affected this year, and there is concern more could follow.
Travellers warned of cancelled holiday refund scams this summer
Travellers whose plans have been disrupted by the COVID-19 pandemic are being targeted by scammers pretending to issue refunds for cancelled holidays, warns the UK’s banking trade body. UK Finance...
Which? warns of dodgy discount tech website that doesn’t deliver
A dodgy online discount tech and homeware retailer is failing to fulfil orders or refund people’s money. Which? has found multiple reports online that Abiluff.com has not been fulfilling orders...
Revealed: the landlords refusing to let tenants move out during lockdown
Some renters have told Which? that landlords are refusing to let them move out during the coronavirus pandemic because they can’t find new tenants. Those affected are reporting that some...