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More than half of PPI claimants still waiting for a decision

More than half of PPI claimants still waiting for a decision

Thousands are still waiting for their banks to make a decision on their PPI claims, six months after the claim deadline. This is despite the industry regulator giving banks and...

Flybe goes into administration: your rights and how to get a refund

Flybe goes into administration: your rights and how to get a refund

Troubled regional airline Flybe has collapsed. We explain Atol protection, and how to get a refund from your bank, card provider or insurer.

Coronavirus outbreak: Ryanair, easyJet and British Airways cancel flights

Coronavirus outbreak: Ryanair, easyJet and British Airways cancel flights

Airlines have cancelled flights to Italy and other parts of Europe since officials announced an increased risk from COVID-19. Ryanair, easyJet and British Airways have reduced their services to Italy...

Beware cold callers selling dubious ‘home appliance insurance’

Beware cold callers selling dubious ‘home appliance insurance’

Which? reveals how companies are cold calling vulnerable people and tricking them into paying for dubious warranty policies for their household appliances.

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Thomas Cook prepaid travel cards to close – what you need to know

Thomas Cook prepaid travel cards to close – what you need to know

Travellers with a Thomas Cook prepaid card are being sent emails claiming its range of prepaid cards is about to close and all remaining funds need to be withdrawn. However,...

Flights to China cancelled as Foreign Office warns against travel – what are your travel rights?

Flights to China cancelled as Foreign Office warns against travel – what are your travel rights?

The government has warned against travel to China due to the coronavirus outbreak, prompting British Airways and other airlines to cancel flights to and from the country. Passengers due to...

‘I got a value bar of soap from Asda’ – one in four receive unwanted Christmas presents

‘I got a value bar of soap from Asda’ – one in four receive unwanted Christmas presents

Last Christmas, they gave you a gift. But the very next day, you gave it away. At least that’s what most people told us they did with their unwanted Christmas...

Five reasons to think twice before giving gift cards this Christmas

Five reasons to think twice before giving gift cards this Christmas

Almost a third of shoppers say they’re likely to give gift cards this Christmas, despite the risk of losing money if the card expires or the retailer goes bust. Gift...

Currys PC World must make extended warranty sales clearer, regulator warns

Currys PC World must make extended warranty sales clearer, regulator warns

The Competition and Markets Authority carried out a mystery-shopping exercise that raised concerns Currys PC World may be mis-selling extended warranties.

PPI refunds could be delayed until summer 2020

PPI refunds could be delayed until summer 2020

It could take up to a year for some PPI claims to be resolved, despite the regulated eight week deadline, Which? has found. The Financial Conduct Authority (FCA), the UK...

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