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The best Mother’s Day bouquet

We’ve named Prestige Flowers’ Lomond bouquet the best for Mother’s Day, on Sunday 31 March 2019, after putting eight of the biggest online florists in the UK through their paces...

faulty tumble dryer

Broken system means faulty products could pose greater risk for UK homes

Which? is calling for a radical overhaul of the broken consumer enforcement system as it warns he UK could face increasing levels of food poisoning, scams and even deaths caused by faulty products.

Are you sure you don’t have a PPI claim?

Which? is urging people who haven’t yet made PPI claims to do so after hearing from several people who got payouts despite them thinking they weren’t owed anything. One person received more than £18,000. Which? can help you start a PPI claim for free.

Woman shopping for TV

Shoppers feel pressured to buy warranties

One in four shoppers who buy a warranty in-store feel under pressure to do so, new Which? research has found.

Sister getting unwanted Christmas gift

One in four receive an unwanted gift at Christmas

A quarter of people received an unwanted Christmas gift last year and Londoners were significantly more likely to pipe up about it. Which? explains what you can do if you receive an unwanted gift this Christmas.

Gift cards for Christmas: are they more or less hassle in the long-run?

Almost one in three people plan to buy a gift card as a Christmas present this year. We explain your rights if a gift card is lost, you run out of time or a retailer goes into administration, so you don't get caught out.

Woman looking at e-receipt on laptop

Can you avoid marketing when you get an e-receipt?

The majority of people we surveyed were concerned about how retailers might misuse personal data provided for an e-receipt. We share the results of a snapshot mystery shop showing whether this high level of distrust was fair or misplaced.

Affected by O2 data issues? We explain your compensation rights

Which? is today calling on O2, Sky, Tesco, Giffgaff and Lycamobile to put customers first and ensure no-one is left out of pocket by the widespread O2 data network outage on Thursday 6 November

Marriott announces massive data hack

Personal information of up to 500 million guests may have been accessed from the Starwood database - Which? shares what personal information it's believed hackers accessed and explains your rights when there's a data breach.

The ICO fines Uber £385,000 for failure to protect personal data

Approximately 2.7 million Uber user accounts in the UK were accessed in a cyber attack in 2016, which Uber did not initially report. Which? explains your rights when there's a data breach and what to do to safeguard yourself from scammers.

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