Vodafone has apologised after a technical error resulted in some customers receiving roaming charges of up to £10k. Don't be left out of pocket - know your rights, challenge your bill and make a claim.
Thomas Cook customers who paid by direct debit should be refunded in 14 days, but for all others Atol refunds have been delayed.
Scammers and banks are both reaching out to baffled Thomas Cook customers, making it almost impossible to judge whether the unexpected correspondence is genuine or not, Which? can reveal. Following...
With thousands of holidaymakers abroad and many booked to travel with Thomas Cook in the upcoming months, we explain your rights if it goes into administration.
British Airways and Ryanair UK pilot strikes are set to disrupt travelling passengers this September, with fresh strike action planned. Don't get caught out - Which? explains what you need to know about getting compensation for disrupted travel.
UK Ryanair pilots are on a two-day strike today and tomorrow (22 and 23 August), as well as from 2 to 4 September. We explains your rights when there's a strike.
Which? spoke to a former business manager who worked for a major UK bank to find out how and why PPI was sold to customers ahead of the PPI claim...
Bereaved families and claimants sent long forms could be missing out on mis-sold PPI payouts, after Which? finds common misconceptions about PPI are widespread.
A third of people don't know their data rights changed last year and a growing number of people are concerned about how their data is being used.
Which? is calling for a radical overhaul of the broken consumer enforcement system as it warns he UK could face increasing levels of food poisoning, scams and even deaths caused by faulty products.