New law bans ticket touts from using bots to bulk buy event tickets. Which? offers top tips for protecting yourself from dodgy ticket sellers online.
Facebook users are concerned about how personal data is handled but feel powerless to protect it - Which? explains your rights and how to manage data
With identity fraud numbers on the rise, Which? shares top tips on how to avoid identity fraud and how to report it if you think you're identity has been stolen.
World Cup 2018 tickets bought from unofficial sellers could leave fans standing outside Russian football stadiums - here's why you shouldn't take the risk
Private renters don't complain for fear of eviction, despite being entitled to complain and claim compensation against landlords for disrepair.
Government Modernising Consumer Markets Green Paper plans to strengthen national enforcement of consumer rights and improve access to ADR services.
If you want to claim against an individual or company a new online small claims system should make the process painless.
Despite older private renters being more likely to report cold and damp, one third felt their accommodation wasn’t suitable for their needs.
Londoners and Welsh received less in compensation payment for damage caused by potholes than English road users. Don't be left out of pocket - claim for pothole damage.
Big-name retailers including Iceland, Aldi and Morrisons were misinforming or failing to provide clear information to customers about their online returns and refunds rights, our latest investigation has discovered.