New law will ban use of bots to bulk buy tickets
New law bans ticket touts from using bots to bulk buy event tickets. Which? offers top tips for protecting yourself from dodgy ticket sellers online.
People feel powerless to protect their personal data on Facebook
Facebook users are concerned about how personal data is handled but feel powerless to protect it - Which? explains your rights and how to manage data
Identity fraud hits record high at almost 175,000 cases
With identity fraud numbers on the rise, Which? shares top tips on how to avoid identity fraud and how to report it if you think you're identity has been stolen.
Invalid World Cup tickets are being sold for as much as £11,000 a pair
World Cup 2018 tickets bought from unofficial sellers could leave fans standing outside Russian football stadiums - here's why you shouldn't take the risk
Private renters fear complaining could get them evicted
Private renters don't complain for fear of eviction, despite being entitled to complain and claim compensation against landlords for disrepair.
Government paper plots a consumer complaints revolution
Government Modernising Consumer Markets Green Paper plans to strengthen national enforcement of consumer rights and improve access to ADR services.
Small claims made easier online
If you want to claim against an individual or company a new online small claims system should make the process painless.
One in three older private renters living in unsuitable housing
Despite older private renters being more likely to report cold and damp, one third felt their accommodation wasn’t suitable for their needs.
Welsh and Londoners losing out on pothole compensation
Londoners and Welsh received less in compensation payment for damage caused by potholes than English road users. Don't be left out of pocket - claim for pothole damage.
Which? reveals the online retailers getting your refund rights wrong
Big-name retailers including Iceland, Aldi and Morrisons were misinforming or failing to provide clear information to customers about their online returns and refunds rights, our latest investigation has discovered.