Your BA flight delay compensation rights
British Airways (BA) passengers experienced delays and cancellations over the bank holiday weekend after a major IT systems failure caused global flight disruption. On Saturday morning, BA cancelled all flights...
Firm behind nearly 100 million nuisance calls fined
A company behind almost 100m nuisance calls has been fined a record £400,000 by the Information Commissioner’s Office (ICO). The penalty was issued to Keurboom Communications after more than 1,000...
Debenhams Flowers suffers cyber attack
The personal information and bank details of 26,000 Debenhams Flowers customers have been compromised in a cyber attack. Debenhams Flowers supplier Ecomnova was the target of the attack, which took...
Google Docs targeted by scammers
Google’s online file service, Google Docs, has been targeted by scammers using a fake email message. Google has shut down the phishing email, which impersonated its service in an attempt to...
Have you spotted faulty Catseyes?
More than half of the drivers who took part in a recent Which? member survey noticed reflective road studs (Catseyes) that were faulty or not working on major roads while...
50,000 passengers denied boarding on UK flights every year
Around 50,000 airline passengers a year are denied boarding on British flights, with many having been deliberately overbooked. Data released by the Civil Aviation Authority (CAA), the aviation watchdog, showed an average...
Jaeger clothing goes into administration
Administrators for British high-street retailer Jaeger have announced it has gone into administration. It puts Jaeger’s 46 stores, 63 concessions, its logistics centre, and its head office in London under...
Top 5 tips for travelling this Easter
Fingers crossed for a smooth journey if you’re visiting friends or family over the Easter holiday. But what if something does go wrong? How do you claim compensation for a delayed train...
Phishing email targets Nando’s fans
Nando’s fans with a taste for a bargain are being targeted in a scam email circulating from what appears to be a fake deals site. The phishing email says that the reader...
Top 6 tips to avoid Mother’s Day mishaps
What if your Mother’s Day bouquet arrives sad or snapped? What if your gift arrives late or turns out to be faulty? Here’s our essential top six list of tips to help you mitigate common...