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Which? reports more than 12,000 flight refund complaints worth £5.6m to the regulator

Which? reports more than 12,000 flight refund complaints worth £5.6m to the regulator

Those who reported their airline to Which? were out of pocket by an average of £446, and had collectively spent a total of 52,000 hours (nearly six years) chasing the airline for a refund. Four in ten complaints were from Ryanair customers

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