Ryanair and Easyjet won’t face enforcement for refusing and delaying customer refunds on cancelled flights
The truth about Ryanair refunds. More than eight in 10 customers still waiting on money back for cancelled flights
Which? survey finds just 5% of Ryanair passengers refunded within legal time frame – the worst of all airlines.
UK’s largest holiday operator still refusing to pay cash refunds unless customers accept refund credit note first
It’s likely to leave many passengers, who booked summer holidays months ago, with expensive Ryanair flights they can’t take.
Airline has told customers who applied for a cash refund for cancelled flights that the vouchers it is offering instead can be exchanged for cash in 12 months
Customers previously told to phone can now use the EasyJet website to claim for a cancelled flight, while British Airways is still forcing customers to phone
Coronavirus: Travel agents breaking the law by refusing or delaying cancelled package holiday refunds
STA Travel, LoveHolidays and others insist they're following Abta advice, but customers remain legally entitled to a refund for cancelled holidays
Some Ryanair passengers have found that fares when rebooking are more expensive than a new ticket on the same flight
We crunched the data on millions of flights to find out when is the cheapest time to book your 2020 summer holiday.
Price tracking by Which? Travel finds many flight, holiday and travel sales promotions don’t add up