New solar panel payments scheme proposed
A new solar panel payment scheme is proposed by the government, after the current feed-in tariff (FIT) scheme closes. It would pay consumers for excess renewable electricity exported to the grid. Are solar panels right for your home?
Economy Energy stops trading days after being banned from taking on new customers
Economy Energy has stopped trading, leaving 235,000 customers waiting for a new energy supplier. If you’re an Economy Energy customer, find out what to do now, if you’ll get your money back and read advice for pay-as-you-go customers.
Top five cheapest energy deals for January 2019
With the energy price cap now in place, Which? reveals that you could still save £259 per year by switching gas and electricity supplier. See the five cheapest energy and find out why some green energy suppliers won’t be cutting prices.
Economy Energy is banned from taking on new customers
Economy Energy is banned from taking on new customers by Ofgem until it resolves customer service, billing and payment problems. Use Which? research to find a gas and electricity with fair prices and good customer service.
Cheap energy deals vanish as the price cap comes in
The default energy price cap comes into force on 1st January 2019, but many consumers aren’t clear about what it means for their gas and electricity bills. Plus Which? research found that the number of cheap energy deals is dropping.
Solar power payments to be scrapped
New solar panel owners won't be paid for electricity given to the grid after the feed-in tariff scheme, which pays homeowners for generating renewable electricity, closes.
Npower and SSE merger called off
SSE and Npower’s planned merger has been scrapped. SSE said challenging market conditions, the energy price cap and market conditions are to blame. Use Which? research to find the best energy company for you.
Top five cheapest energy deals for December
Eon is offering one of the cheapest deals this month, alongside Octopus Energy and smaller suppliers. Find out if you could save £378 per year on energy bills, plus which cheap gas and electricity firms have gone bust in 2018.
Revealed: the quickest way to contact your energy company
Find out whether it’s fastest to call your energy company or use its live chat, plus how long you’d expect to wait for a reply to an email. Which? investigated 38 gas and electricity companies to find the fastest customer responses.
The big energy firms which keep you hanging on the telephone
How long do you have to wait to speak to your energy company? Exclusive undercover Which? research reveals the fastest – and slowest – gas and electricity firms on the phone, live chat and email. British Gas, EDF, Npower included.