Ovo buys SSE energy, broadband and home services customers
Ovo has bought SSE’s energy business, as well as broadband and boiler cover. Find out what this means for customers of the new second-biggest gas and electricity company, including on energy prices, customer service and solar panels.
Solar panels and renewable energy: what are the costs and rewards in 2020?
The smart export guarantee tariff pays homes for generating renewable electricity, including from solar panels and wind turbines. Find out how much money you could earn, what companies pay and how much solar panels cost.
Nine energy companies risk closure for failing on smart meters
Nine gas and electricity companies are breaking rules about smart meters which could leave energy customers that switch to them with smart meters than no longer work. Find out which nine firms are in trouble with energy regulator Ofgem.
Energy price cap one year on – have you saved money on your bills?
The energy price cap is one year old. We look at how much it has likely saved customers on default gas and electricity tariffs with the biggest energy firms, including British Gas, Npower, EDF Energy. Save £350 on your energy bills.
Top five cheapest energy deals for January 2020
Save over £300 per year on your gas and electricity bills, or save over £250 with a top-rated energy supplier. Plus find out whether your energy bills could drop in 2020, and how to save money on gas and electricity.
Is your energy firm as small as it seems?
Big brands like Npower, Octopus Energy, Ovo Energy and Robin Hood Energy are behind tens of smaller firms, providing everything from gas and electricity prices to customer service. Find out if your energy firm has a big backer.
The worst energy firms for responding to customers
Revealed: energy companies whose phone calls cut-off, live chat wasn’t available, or which didn’t respond to emails. Compare gas and electricity prices and check the best and worst energy companies to find the best energy provider.
Top five cheapest energy deals for December 2019
The cheapest energy deal could save you £328 per year compared with the price cap in December. With your boiler working hard and central heating turned up, we’ve listed the cheapest gas deals from energy companies customers recommend.
Energy customers left waiting on hold: best and worst firms revealed
Some energy firms answer the phone to customers in less than a minute on average, while other gas and electricity providers keep you waiting more than 15 minutes. Is it faster to use live chat? Compare gas and electricity service.
Can you get a cheaper energy deal with a smart meter?
Energy tariffs that require customers to get smart meters are becoming more popular. We reveal how much money you could save on gas and electricity if you’re willing to get a smart meter – and what happens if you sign up and refuse.