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Virgin and BA passengers sign away rights on codeshare flights

Flights to UK ‘operated by’ American airlines have a hidden cost. A Which? Travel investigation has revealed that British Airways, Virgin Atlantic and other European airline customers are inadvertently losing...

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The best and worst airlines 2017

British Airways falls and Ryanair hits the bottom Ryanair’s troubled year of flight cancellations has added another dent to its public image, with passengers rating it the joint worst short-haul...

Abandoned by travel insurance

A Which? Travel investigation has found evidence of serious failings by travel insurers – even when customers are faced with life-or-death situations. One holidaymaker, Beverley Waugh, had to wait 12...

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Crack down on ‘misleading’ hotel prices

The Competition and Markets Authority (CMA) has launched an investigation into dodgy deals on hotel booking sites. It announced today that some sites are providing information which could ‘mislead people,...

Travel agents get it wrong on Atol

The collapse of Monarch Airlines has emphasised the importance of Atol protection. Anyone who booked a package holiday with Monarch will be fully refunded by the government backed scheme, while...

Flight compensation and the airlines that won’t pay

Passengers who challenge airlines over compensation for denied boarding or delays have their complaints upheld in over half of cases, according to statistics seen by Which? Travel. Fliers who aren’t...

Fraud risk for holidaymakers on Airbnb and Holiday Lettings?

A Which? investigation has proved just how easy it is for con artists to put fake accommodation listings on popular holiday-letting websites. We set up fake profiles on Airbnb and...

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Ryanair Holidays: always beaten on price?

Ryanair Holidays was quietly suspended in January, despite launching only a month earlier. Which? Travel research into the prices it offered reveals why. Never heard of Logitravel? Neither had we...

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