Disabled passengers failed by poor airport accessibility services
A survey of disabled people commissioned by Which? Travel suggests that almost half have felt that their disability has restricted their ability to fly in the last couple of the years.
Passengers rate Ryanair worst airline, with British Airways not far behind
British Airways and Ryanair have taken two of the bottom three spots in Which? Travel’s annual airlines survey, with passengers especially disappointed by the so-called ‘extras’ that they felt obliged to buy.
Best new flight routes for 2020
Whether you want to visit one of the world’s great cities (Shanghai), dive into the heart of Brazil or relax on a Greek island, there’s something for everyone with our...
Older people priced out of holiday travel
Older people are being prevented from travelling by the rocketing cost of travel insurance and other expenses.
Filthy flights: Increased risk of illness on planes
Harmful bacteria and less opportunity to wash your hands make flying a significant health risk, according to experts. And, according to a Which? Travel survey, Ryanair is the filthiest flight operator in the UK.
EasyJet passengers could lose out in flight compensation merry-go-round
Almost two thirds of easyJet passengers who've used its new arbitration scheme in the first few weeks have been told they're not entitled to flight delay or cancellation compensation.
Hundreds of Ryanair complaints rejected
Under half of all Ryanair complaints brought to the Civil Aviation Authority (CAA) in the first quarter of 2019 resulted in a possible payout for the passenger.
Fake TripAdvisor reviews push ‘world’s best’ hotels up the rankings
Some of the highest ranked hotels on TripAdvisor reached the top by using fake reviews, a new investigation from Which? Travel has shown.
Airlines under pressure to ditch rip-off ‘no show’ clause
Passengers who have been stranded abroad or forced to pay out for a new ticket because of ‘no show’ clauses could sue airlines, following pressure by Which? Travel. The Civil...
Holidaymakers warned to stay safe against rise of tropical diseases in Europe
Visitors to Mediterranean beaches have been warned to take precautions against mosquito bites this summer. Diseases previously only found in the tropics are now infecting tourists and locals in European...