Airlines failing to refund coronavirus cancellations
British Airways, easyJet and Ryanair fail to provide a simple way to get money back, as passengers resort to claiming on debit or credit cards
Thousands face being stranded in Spain as Ryanair stops flights
Ryanair says no more flights, as Brits stuck in Spain advised by British embassy to make own way home
EasyJet prices soar for replacement flights
EasyJet passengers have reported being charged a fortune when they try to change their flights following FCO advice not to travel. Melissa Riggs was shocked when she went to change...
Ryanair passengers told: your flight is back on
Ryanair passengers have been left fearing they won't get a refund - after receiving a message to say that their cancelled flight is going ahead, just hours before takeoff
Coronavirus: UK passengers stranded abroad
As the pandemic spreads and many countries go into lockdown, more of the world's flights are being cancelled and hotels are closing. Many travellers are desperately trying to fly home before flights are stopped.
Ryanair coronavirus refund system failing passengers
Ryanair's customer service response has been overwhelmed as passengers complain that its refund system is not working.
Why you should book now for cheap late May bank holiday flights
We crunched two years of flight price data to tell you when to book the cheapest flights the late May bank holiday
Best and worst cruise lines revealed
Thousands of cruise passengers have voted for the best and worst cruise lines in this year’s survey. The results show passengers are unimpressed with some of the so-called 'bargain' cruises.
Disabled passengers failed by poor airport accessibility services
A survey of disabled people commissioned by Which? Travel suggests that almost half have felt that their disability has restricted their ability to fly in the last couple of the years.
Passengers rate Ryanair worst airline, with British Airways not far behind
British Airways and Ryanair have taken two of the bottom three spots in Which? Travel’s annual airlines survey, with passengers especially disappointed by the so-called ‘extras’ that they felt obliged to buy.