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Disabled passengers failed by poor airport accessibility services

A survey of disabled people commissioned by Which? Travel suggests that almost half have felt that their disability has restricted their ability to fly in the last couple of the years.

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Passengers rate Ryanair worst airline, with British Airways not far behind

British Airways and Ryanair have taken two of the bottom three spots in Which? Travel’s annual airlines survey, with passengers especially disappointed by the so-called ‘extras’ that they felt obliged to buy.

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Best new flight routes for 2020

Whether you want to visit one of the world’s great cities (Shanghai), dive into the heart of Brazil or relax on a Greek island, there’s something for everyone with our...

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Older people priced out of holiday travel

Older people are being prevented from travelling by the rocketing cost of travel insurance and other expenses. 

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Filthy flights: Increased risk of illness on planes

Harmful bacteria and less opportunity to wash your hands make flying a significant health risk, according to experts. And, according to a Which? Travel survey, Ryanair is the filthiest flight operator in the UK.

EasyJet passengers could lose out in flight compensation merry-go-round

Almost two thirds of easyJet passengers who've used its new arbitration scheme in the first few weeks have been told they're not entitled to flight delay or cancellation compensation.

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Hundreds of Ryanair complaints rejected

Under half of all Ryanair complaints brought to the Civil Aviation Authority (CAA) in the first quarter of 2019 resulted in a possible payout for the passenger.

Fake TripAdvisor reviews push ‘world’s best’ hotels up the rankings

Some of the highest ranked hotels on TripAdvisor reached the top by using fake reviews, a new investigation from Which? Travel has shown.

Airlines under pressure to ditch rip-off ‘no show’ clause

Passengers who have been stranded abroad or forced to pay out for a new ticket because of ‘no show’ clauses could sue airlines, following pressure by Which? Travel. The Civil...

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Holidaymakers warned to stay safe against rise of tropical diseases in Europe

Visitors to Mediterranean beaches have been warned to take precautions against mosquito bites this summer. Diseases previously only found in the tropics are now infecting tourists and locals in European...

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