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Ryanair coronavirus refund system failing passengers

Ryanair coronavirus refund system failing passengers

Ryanair's customer service response has been overwhelmed as passengers complain that its refund system is not working.

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Why you should book now for cheap late May bank holiday flights

Why you should book now for cheap late May bank holiday flights

We crunched two years of flight price data to tell you when to book the cheapest flights the late May bank holiday

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Best and worst cruise lines revealed

Best and worst cruise lines revealed

Thousands of cruise passengers have voted for the best and worst cruise lines in this year’s survey. The results show passengers are unimpressed with some of the so-called 'bargain' cruises.

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Disabled passengers failed by poor airport accessibility services

Disabled passengers failed by poor airport accessibility services

A survey of disabled people commissioned by Which? Travel suggests that almost half have felt that their disability has restricted their ability to fly in the last couple of the years.

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Passengers rate Ryanair worst airline, with British Airways not far behind

Passengers rate Ryanair worst airline, with British Airways not far behind

British Airways and Ryanair have taken two of the bottom three spots in Which? Travel’s annual airlines survey, with passengers especially disappointed by the so-called ‘extras’ that they felt obliged to buy.

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Best new flight routes for 2020

Best new flight routes for 2020

Whether you want to visit one of the world’s great cities (Shanghai), dive into the heart of Brazil or relax on a Greek island, there’s something for everyone with our...

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Older people priced out of holiday travel

Older people priced out of holiday travel

Older people are being prevented from travelling by the rocketing cost of travel insurance and other expenses. 

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Filthy flights: Increased risk of illness on planes

Filthy flights: Increased risk of illness on planes

Harmful bacteria and less opportunity to wash your hands make flying a significant health risk, according to experts. And, according to a Which? Travel survey, Ryanair is the filthiest flight operator in the UK.

EasyJet passengers could lose out in flight compensation merry-go-round

EasyJet passengers could lose out in flight compensation merry-go-round

Almost two thirds of easyJet passengers who've used its new arbitration scheme in the first few weeks have been told they're not entitled to flight delay or cancellation compensation.

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Hundreds of Ryanair complaints rejected

Hundreds of Ryanair complaints rejected

Under half of all Ryanair complaints brought to the Civil Aviation Authority (CAA) in the first quarter of 2019 resulted in a possible payout for the passenger.

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