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Ryanair free check-in window shrinks from four days to 48 hours

Ryanair free check-in window shrinks from four days to 48 hours

From 13 June, it will not be possible to check in for free with Ryanair until 48 hours before your flight. Passengers who want to check in before that will...

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Passengers still having to fight for flight delay compensation

Passengers still having to fight for flight delay compensation

Some fliers have had to take airlines to court to receive flight delay compensation, even after using new, government-promoted dispute resolution schemes. One severely delayed passenger told Which? Travel that...

‘Low-cost’ flights, hotels and hire-cars not always the cheapest option

‘Low-cost’ flights, hotels and hire-cars not always the cheapest option

There’s never been a better time to travel. But it pays to look twice at bargain flights, hotels or car hire. Thanks to the low-cost airline revolution it’s not unusual...

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Hacked master key could be used to open hotel room doors

Hacked master key could be used to open hotel room doors

Electronic locks used by some of the world’s biggest hotel chains are vulnerable to hackers. Research by cyber security firm F-Secure has prompted the world’s largest lock manufacture, Assa Abloy,...

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British Airways launches hand-baggage only fares on long-haul

British Airways launches hand-baggage only fares on long-haul

BA is introducing a new ‘basic fare’ on 10 routes from London. Passengers who choose it will no longer be allowed to check-in luggage for free, or decide where they...

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Ryanair currency rip-off

Ryanair currency rip-off

Brits who book flights from abroad to the UK are at risk of paying extra when they fly with Ryanair.  Like most airlines, Ryanair automatically shows the price of your ticket...

Virgin and BA passengers sign away rights on codeshare flights

Virgin and BA passengers sign away rights on codeshare flights

Flights to UK ‘operated by’ American airlines have a hidden cost. A Which? Travel investigation has revealed that British Airways, Virgin Atlantic and other European airline customers are inadvertently losing...

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The best and worst airlines 2017

The best and worst airlines 2017

British Airways falls and Ryanair hits the bottom Ryanair’s troubled year of flight cancellations has added another dent to its public image, with passengers rating it the joint worst short-haul...

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Abandoned by travel insurance

Abandoned by travel insurance

A Which? Travel investigation has found evidence of serious failings by travel insurers – even when customers are faced with life-or-death situations. One holidaymaker, Beverley Waugh, had to wait 12...

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Crack down on ‘misleading’ hotel prices

Crack down on ‘misleading’ hotel prices

The Competition and Markets Authority (CMA) has launched an investigation into dodgy deals on hotel booking sites. It announced today that some sites are providing information which could ‘mislead people,...

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