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Could there be more rail chaos on the way for commuters?

Britain’s rail passengers could face delays and cancellations once again, as more improvement works and timetable changes are planned for 2019. That’s according to a report by the Public Accounts...

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Rail firms ranked: which train companies failed to impress stressed commuters?

Fares continue to rise but many train companies are failing to keep fed-up commuters happy, according to our latest passenger survey. Northern and Thameslink, whose passengers suffered as a result...

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Christmas chocolate packaging

The truth about Christmas chocolate packaging

Some of the Christmas chocolate boxes on sale are more than 40% packaging. From Ferrero Rocher to Quality Street, find out which come with the most waste, and whether or not it can be recycled.

What’s in the perfect Christmas chocolate tin?

Think there are fewer of your favourite chocolates in the tin? Find out what it takes to make the perfect chocolate assortment to please a crowd this Christmas.

Excessive packaging the most common online shopping complaint

48% of Which? members think that receiving excessive packaging is one of the most annoying things about of shopping online. The next most common gripe is struggling to get a...

Homebase.co.uk rated the worst retail website for 2018

Homebase’s website has finished last in our annual online shops survey, with a meagre customer score of 55%. In contrast, LizEarle.com was crowned the best online shop by our panel...

It’s two weeks until Black Friday

It's two weeks to Black Friday and people are already preparing. Find out what you need to know, how to get a good deal and what it takes to get your money back if you change your mind after you've bought.

Five misleading pricing tactics to avoid in sales

Find out which retailer advertising tricks are banned by the Advertising Standards Agency, and how to spot a promotion that might be too good to be true.

May timetable compensation: don’t miss your chance to claim money back for train chaos

If you were affected by the May timetable chaos, the good news is you could be eligible for a chunk of compensation – but if you haven’t received money back...

Asda scraps its price guarantee amid proposed Sainsbury’s merger

Supermarkets will no longer offer price guarantees after Asda announced plans to end the money-saving scheme on 3 October after eight years. Asda, which is currently set to merge with Sainsbury's, was the first and last supermarket in the UK to offer the pledge - which promises to keep prices lower or equal to its competitor.

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