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Homebase.co.uk rated the worst retail website for 2018

Homebase.co.uk rated the worst retail website for 2018

Homebase’s website has finished last in our annual online shops survey, with a meagre customer score of 55%. In contrast, LizEarle.com was crowned the best online shop by our panel...

It’s two weeks until Black Friday

It’s two weeks until Black Friday

It's two weeks to Black Friday and people are already preparing. Find out what you need to know, how to get a good deal and what it takes to get your money back if you change your mind after you've bought.

Five misleading pricing tactics to avoid in sales

Five misleading pricing tactics to avoid in sales

Find out which retailer advertising tricks are banned by the Advertising Standards Agency, and how to spot a promotion that might be too good to be true.

May timetable compensation: don’t miss your chance to claim money back for train chaos

May timetable compensation: don’t miss your chance to claim money back for train chaos

If you were affected by the May timetable chaos, the good news is you could be eligible for a chunk of compensation – but if you haven’t received money back...

Asda scraps its price guarantee amid proposed Sainsbury’s merger

Asda scraps its price guarantee amid proposed Sainsbury’s merger

Supermarkets will no longer offer price guarantees after Asda announced plans to end the money-saving scheme on 3 October after eight years. Asda, which is currently set to merge with Sainsbury's, was the first and last supermarket in the UK to offer the pledge - which promises to keep prices lower or equal to its competitor.

Five ways supermarkets get inside your head

Five ways supermarkets get inside your head

Find out how supermarkets encourage us to spend more when we shop, from special offer signs to shelf layouts and subtle distraction techniques

Royal Mail paid out more than £7m in compensation last year

Royal Mail paid out more than £7m in compensation last year

Royal Mail received 1,025,799 complaints in 2017/18, and paid out £7,725,510 in compensation, according to figures from its Annual Consumer Complaints report. Complaints to the postal service included those around...

House of Fraser rescued from administration: what does it mean for customers?

House of Fraser rescued from administration: what does it mean for customers?

Sports Direct, owned by billionaire Mike Ashley, has agreed to buy struggling high street department store House of Fraser for £90m in cash, it was revealed this on 10 August....

How much do you really know about recycling plastic?

How much do you really know about recycling plastic?

Plastic packaging can be confusing, and it's hard to figure out what is and isn't recyclable. We explain the types of plastic common in the UK and what to do with them.

Which high street shops do you miss the most?

Which high street shops do you miss the most?

Find out which high street shops we miss the most, from BHS to Woolworths. We reveal what people miss about the 90s high street, and how shopping has changed.

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