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Vodafone tops Ofcom complaints for both mobile & broadband

The popular provider topped Ofcom's complaints league table for both broadband and pay-monthly mobile services.

Netflix vs Amazon Prime: Which is the best TV streaming service?

The appeal is obvious – streaming services offer hours of film, documentary and television with new titles popping up regularly. But each has a different interface, more and more content is exclusive and they don't always let you download shows to watch on the go - we can help you pick which is best.

Ofcom moves towards easier broadband switching

Most broadband providers currently use the Openreach network, but an increasing number of alternative network providers are appearing - and switching to or from them can involve downtime or overlapping connections.

Don’t ask, don’t get – how to save £120 a year on your broadband

We've found there are two key ways to reduce the amount you pay for broadband - and both could save you around £120 each year

Election 2019: Broadband and 4G in the spotlight

Our analysis has found that 236 of the UK's constituency areas are affected by both patchy 4G coverage and poor broadband services.

Vodafone and Virgin Mobile named worst telecoms providers by Ofcom

Ofcom's findings align with our research showing that some providers don’t stack up in terms of customer service, reliability and value for money.

Price hikes for Plusnet and Vodafone broadband customers

Plusnet and Vodafone have announced that some of their broadband prices will rise in December, and some customers could see charges increase by 21%. Plusnet’s line rental costs are increasing,...

75% of broadband customers could be at risk of overpaying

Confusion over broadband can be costly - those who don't switch provider or re-contract with their existing provider pay an extra £100 each year on their broadband deal on average.

Broadband providers to offer fairer prices to longstanding customers

While we found the average price increase for deals starting in September 2019 would be 26%, some customers could see their prices jump by 89%.

Are you overpaying with expensive TV and broadband providers?

More than a fifth of Virgin Media customers and over a quarter of Sky customers told us they've been paying more than than £100 each month

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