Our analysis has found that 236 of the UK's constituency areas are affected by both patchy 4G coverage and poor broadband services.
Ofcom's findings align with our research showing that some providers don’t stack up in terms of customer service, reliability and value for money.
Plusnet and Vodafone have announced that some of their broadband prices will rise in December, and some customers could see charges increase by 21%. Plusnet’s line rental costs are increasing,...
Confusion over broadband can be costly - those who don't switch provider or re-contract with their existing provider pay an extra £100 each year on their broadband deal on average.
While we found the average price increase for deals starting in September 2019 would be 26%, some customers could see their prices jump by 89%.
More than a fifth of Virgin Media customers and over a quarter of Sky customers told us they've been paying more than than £100 each month
A majority of people are successful when they give it a go, so what's holding you back from trying it?
First Direct's customers called it 'helpful', 'friendly' and 'dependable', while Ryanair customers called it 'arrogant', 'greedy' and 'sneaky'.
Our survey of 1000 TV and broadband customers found that the majority had been subscribed for at least five years - but they're not always sticking with their provider because they like it.
Despite fibre being available to the vast majority of premises in the UK, over a quarter of those who responded to our survey told us they weren’t sure it was available where they live.