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Best and worst broadband providers 2021 – big providers come up short

Best and worst broadband providers 2021 – big providers come up short

It's more important than ever that your broadband provider is reliable. However, we’ve found not all are up to the task, with some of the UK's biggest providers amongst the worst-rated in our customer satisfaction survey.

Plans for faster broadband aim to improve connections around the UK

Plans for faster broadband aim to improve connections around the UK

As many as 510,000 homes and businesses are set to benefit from the government's broadband upgrade scheme.

TalkTalk is the latest broadband provider to raise prices

TalkTalk is the latest broadband provider to raise prices

The price rises will affect millions of TalkTalk broadband customers - if you're affected, it's time to either haggle or switch.

Sky announces new broadband and TV price rises: are you affected?

Sky announces new broadband and TV price rises: are you affected?

Sky is to raise broadband and pay TV prices on some of its broadband and pay TV packages from April 1. Millions of customers will be affected by the price hikes.

Changes to broadband switching could make the process even easier

Changes to broadband switching could make the process even easier

Ofcom’s research found that some 41% of people who decide against switching broadband provider have been put off by the hassle of having to contact more than one provider

Out-of-contract mobile customers could be overpaying by almost £100 a year

Out-of-contract mobile customers could be overpaying by almost £100 a year

Those who haggle or switch at the end of their contract not only pay less - they get upgraded deals, too

Virgin Media announces new broadband and TV price rises: what are your options?

Virgin Media announces new broadband and TV price rises: what are your options?

Some customers will face increases costing between £30 and £54 per year. The price rises will apply from March 1, 2021.

Mobile providers to be banned from selling locked phones

Mobile providers to be banned from selling locked phones

Banning locked phones will make it easier for customers to switch networks, saving them time, money and effort as well as giving people access to better deals, says the telecoms regulator.

Why you still need sun cream this summer

Why you still need sun cream this summer

Even if you're staycationing, sun cream is still essential, and you need more than you might think

Vulnerable broadband, phone and pay TV customers must be treated fairly

Vulnerable broadband, phone and pay TV customers must be treated fairly

Ofcom has laid out a set of measures for providers to use to help vulnerable customers as the coronavirus pandemic has increased the potential for customers’ circumstances to change suddenly.

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