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Broadband network can cope with increased use – Openreach

Broadband network can cope with increased use – Openreach

Openreach is confident that its network can handle the increased demand coming from an increased number of people using home broadband

New rules in place to end rip-off prices for telecoms customers

New rules in place to end rip-off prices for telecoms customers

Now broadband, mobile phone and pay TV providers have to let you know when your minimum contract period is coming to an end - the aim is to stop you from being overcharged

BT to raise broadband and mobile phone prices in March: find out what you can do

BT to raise broadband and mobile phone prices in March: find out what you can do

BT has announced that many of its broadband, mobile phone and landline customers will all see their prices rise by 1.3%. It has started contacting affected customers to alert them that their monthly bills will rise from March 31.

Vodafone tops Ofcom complaints for both mobile & broadband

Vodafone tops Ofcom complaints for both mobile & broadband

The popular provider topped Ofcom's complaints league table for both broadband and pay-monthly mobile services.

Ofcom moves towards easier broadband switching

Ofcom moves towards easier broadband switching

Most broadband providers currently use the Openreach network, but an increasing number of alternative network providers are appearing - and switching to or from them can involve downtime or overlapping connections.

Don’t ask, don’t get – how to save £120 a year on your broadband

Don’t ask, don’t get – how to save £120 a year on your broadband

We've found there are two key ways to reduce the amount you pay for broadband - and both could save you around £120 each year

Election 2019: Broadband and 4G in the spotlight

Election 2019: Broadband and 4G in the spotlight

Our analysis has found that 236 of the UK's constituency areas are affected by both patchy 4G coverage and poor broadband services.

Vodafone and Virgin Mobile named worst telecoms providers by Ofcom

Vodafone and Virgin Mobile named worst telecoms providers by Ofcom

Ofcom's findings align with our research showing that some providers don’t stack up in terms of customer service, reliability and value for money.

Price hikes for Plusnet and Vodafone broadband customers

Price hikes for Plusnet and Vodafone broadband customers

Plusnet and Vodafone have announced that some of their broadband prices will rise in December, and some customers could see charges increase by 21%. Plusnet’s line rental costs are increasing,...

75% of broadband customers could be at risk of overpaying

75% of broadband customers could be at risk of overpaying

Confusion over broadband can be costly - those who don't switch provider or re-contract with their existing provider pay an extra £100 each year on their broadband deal on average.

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