We take a look at what the 3.1% fare hike means in real terms for train passengers.
HMV has been placed into administration - we explain your rights with gift vouchers and refunds when a retailer goes bust.
A quarter of people received an unwanted Christmas gift last year and Londoners were significantly more likely to pipe up about it. Which? explains what you can do if you receive an unwanted gift this Christmas.
Thousands of passengers are affected by the drone disruption at Gatwick Airport but they won't be able to claim compensation.
Longstanding customers pay more than new customers for the same services, the CMA found, adding up to a ‘loyalty penalty’ of around £4 billion a year across broadband, cash savings, home insurance, mobile phone contracts and mortgages.
Triton has recalled the Safeguard+ thermostatic electric shower due to fears it could overheat.
One in four people who shop online around the Christmas period find that at least one of their parcels fails to turn up according to Which? research. Find out your delivery rights.
Recent research shows that nuisance calls continue to blight people’s lives across the UK, with nearly three quarters of people receiving at least one nuisance call a month. We’re calling for...
Almost one in three people plan to buy a gift card as a Christmas present this year. We explain your rights if a gift card is lost, you run out of time or a retailer goes into administration, so you don't get caught out.
With more of us opening our wallets for presents, goodwill and stocking up for the new year, the festive season is rife with fraudsters looking to take advantage. We've compiled a list of the scams to stay on the look-out for.