We use cookies to allow us and selected partners to improve your experience and our advertising. By continuing to browse you consent to our use of cookies. You can understand more and change your cookies preferences here.

Coronavirus Read our latest advice

Consumer Rights

Five tips for shopping safely online during the coronavirus lockdown

Five tips for shopping safely online during the coronavirus lockdown

With high street stores shut and households across the UK self-isolating, many of us will be going online to do our shopping over the next few weeks. If you’re new...

BrightHouse in administration: what does it mean for debts and compensation claims?

BrightHouse in administration: what does it mean for debts and compensation claims?

Rent-to-own retailer BrightHouse has called in administrators following a litany of mis-selling compensation claims. The rent-to-own retailer has 240 stores and 2,400 employees, who now face the loss of their...

Coronavirus scam: look out for fake lockdown fine texts

Coronavirus scam: look out for fake lockdown fine texts

Don’t believe bogus text messages saying you’ve been fined for stepping outside during the coronavirus lockdown. It is the latest in a series of scams related to the virus that...

Laura Ashley heads for administration: what does it mean for customers?

Laura Ashley heads for administration: what does it mean for customers?

Fashion and furniture chain, Laura Ashley, has filed for administration after talks to save the company were halted by the coronavirus pandemic. The company said the virus had ‘an immediate...

Coronavirus: your UK transport rights from trains and coaches to ferries and car insurance

Coronavirus: your UK transport rights from trains and coaches to ferries and car insurance

The government has warned against all but essential travel across the country to delay the spread of coronavirus. Less of us will be commuting as people are encouraged to work...

Budget 2020: £2.5bn pledged to fix the UK’s pothole problem

Budget 2020: £2.5bn pledged to fix the UK’s pothole problem

Chancellor of the Exchequer, Rishi Sunak, has announced £2.5bn in funding to fix 50 million potholes across the UK over the next five years. The funding package, part of the...

More than half of PPI claimants still waiting for a decision

More than half of PPI claimants still waiting for a decision

Thousands are still waiting for their banks to make a decision on their PPI claims, six months after the claim deadline. This is despite the industry regulator giving banks and...

Flybe goes into administration: your rights and how to get a refund

Flybe goes into administration: your rights and how to get a refund

Troubled regional airline Flybe has collapsed. We explain Atol protection, and how to get a refund from your bank, card provider or insurer.

Coronavirus outbreak: Ryanair, easyJet and British Airways cancel flights

Coronavirus outbreak: Ryanair, easyJet and British Airways cancel flights

Airlines have cancelled flights to Italy and other parts of Europe since officials announced an increased risk from COVID-19. Ryanair, easyJet and British Airways have reduced their services to Italy...

Three, O2, EE and BT mobile price hikes – four tips to haggle and save money

Three, O2, EE and BT mobile price hikes – four tips to haggle and save money

Three, O2, EE and BT Mobile pay-monthly customers will see their bills rise by up to 2.7% over the next few months. Every year, mobile providers increase the cost of...

Back to top
Back to top