As shoppers search for bargains this Black Friday and Cyber Monday, Which? research shows that consumers need to know their shopping rights at Christmas.
Claims management firms have made more than £150 million commission on compensation claims for mis-sold Payment Protection Insurance (PPI).
Consumers are changing their Christmas shopping behaviour this year due to poor delivery experiences last Christmas, new research from Which? has found.
New Which? research finds poor value for money in higher education along with inconsistent quality and too few contract hours for students.
New website is using live feeds from unsecure webcams and baby monitors to spy on public.
At least 169,000 cases of doorstep crime are now estimated to take place in England and Wales per year, according to new research.
Which? reveals how the Huzar v Jet 2 and Dawson v Thomson flight delay compensation cases are good news for consumers owed compensation by airlines for delays
The Financial Fraud Bureau is warning people against a new number spoofing scam, which has become increasingly common in recent weeks.
The government wants to make it easier to issue large fines of up to £500,000 to companies that bombard people with nuisance phone calls.
A quarter of people have never heard of Section 75 of the Consumer Credit Act, and around four in ten were unable to select the correct definition, according to a Which? survey.