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Consumer Rights

Safety alert: Siemens tumble dryers

Siemens has issued a safety notice on selected tumble dryers that may be a potential fire hazard. Find out what to do if you have one of these models.

Copycat websites banned by Advertising watchdog

ASA bans three websites posing as official channels to apply for government documents, such as the European Health Insurance Card, certificates and passports

One in four people have nuisance neighbours

A recent Which? survey found that one in four people have had a problem with nuisance neighbours in the last year, but many don’t know where to get help.

‘Killer car seat’ alert issued by Trading Standards

Market in killer car seats revealed by Surrey County Council investigation: Which? reveals what you need to know about keeing your child safe in their car seat.

Phones 4u goes into administration

The retailer has said that all existing contracts will be honoured. This applies to phone contracts and phone insurance.

Banks improve online security

Several banks and building societies have improved their online banking security, but many could still tighten in some areas, according to new Which? research. 

Which? investigation uncovers fish fraud

A Which? investigation has found fraudulent fish being sold in local fish and chip shops. Read on to find out what we have discovered about fish food fraud

Telephone scam cons consumers out of £650,000

Police in Edinburgh are teaming up with Royal Bank of Scotland (RBS) to warn people about fraudsters who call up members of the public claiming to be from their bank.

Will new Food Crime Unit combat food fraud?

The Elliott Review on the horsemeat scandal has prompted Defra to establish a Food Crime Unit to combat food fraud.

PPI complaints still top the list of financial issues

Complaints about Payment Protection Insurance (PPI) still remain at historically high levels, according to Financial Ombudsman Service (FOS) six monthly complaints data.

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