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Consumer Rights

Beko fridge freezer fire: inquest verdict due today

The verdict of an inquest into the death of a man in a house fire thought to be caused by a faulty Beko fridge freezer is due to be announced today.

Britons bombarded by unwanted calls every day

Unwanted calls and automated recordings about PPI claim companies top Britons’ list of annoyances, with the average person receiving six calls a week.

Scam mail initiative launched to curb fraudsters

Royal Mail and Trading Standards have joined forces to launch a new initiative to tackle scam mail in the postal system.

Do you live in scam central?

Figures show Britain's hotspots for credit card fraud, computer software cons and advance fee scams.

Safety alert: Siemens tumble dryers

Siemens has issued a safety notice on selected tumble dryers that may be a potential fire hazard. Find out what to do if you have one of these models.

Copycat websites banned by Advertising watchdog

ASA bans three websites posing as official channels to apply for government documents, such as the European Health Insurance Card, certificates and passports

One in four people have nuisance neighbours

A recent Which? survey found that one in four people have had a problem with nuisance neighbours in the last year, but many don’t know where to get help.

‘Killer car seat’ alert issued by Trading Standards

Market in killer car seats revealed by Surrey County Council investigation: Which? reveals what you need to know about keeing your child safe in their car seat.

Phones 4u goes into administration

The retailer has said that all existing contracts will be honoured. This applies to phone contracts and phone insurance.

Banks improve online security

Several banks and building societies have improved their online banking security, but many could still tighten in some areas, according to new Which? research. 

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