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Consumer Rights

Banks improve online security

Several banks and building societies have improved their online banking security, but many could still tighten in some areas, according to new Which? research. 

Which? investigation uncovers fish fraud

A Which? investigation has found fraudulent fish being sold in local fish and chip shops. Read on to find out what we have discovered about fish food fraud

Telephone scam cons consumers out of £650,000

Police in Edinburgh are teaming up with Royal Bank of Scotland (RBS) to warn people about fraudsters who call up members of the public claiming to be from their bank.

Will new Food Crime Unit combat food fraud?

The Elliott Review on the horsemeat scandal has prompted Defra to establish a Food Crime Unit to combat food fraud.

PPI complaints still top the list of financial issues

Complaints about Payment Protection Insurance (PPI) still remain at historically high levels, according to Financial Ombudsman Service (FOS) six monthly complaints data.

Top five holiday problems to look out for

If you’re taking advantage of the three day Bank Holiday weekend, stay savvy with Which? We have free information that can help you with holiday mishaps.

Tracker mortgages fall to five-year low

Banks have scrapped 152 tracker deals since April

Five frustrating flaws in everyday products

Tumble dryers not drying, not-so-smart TVs and dim lightbulbs - Which? has uncovered these frustrating flaws and more. Here we reveal your top product peeves

Asda recalls Plastic Toasters over shock risk

Asda is recalling its Toasters due to a possible risk of electric shock. This is after it recalled kettles in March 2014 because of a potential fire safety risk

Consumers warned over new restaurant scam

Diners eating in restaurants in London and the south east are being targeted by fraudsters in ever more sophisticated scams.

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