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Consumer Rights

PPI complaints still top the list of financial issues

Complaints about Payment Protection Insurance (PPI) still remain at historically high levels, according to Financial Ombudsman Service (FOS) six monthly complaints data.

Top five holiday problems to look out for

If you’re taking advantage of the three day Bank Holiday weekend, stay savvy with Which? We have free information that can help you with holiday mishaps.

Tracker mortgages fall to five-year low

Banks have scrapped 152 tracker deals since April

Five frustrating flaws in everyday products

Tumble dryers not drying, not-so-smart TVs and dim lightbulbs - Which? has uncovered these frustrating flaws and more. Here we reveal your top product peeves

Asda recalls Plastic Toasters over shock risk

Asda is recalling its Toasters due to a possible risk of electric shock. This is after it recalled kettles in March 2014 because of a potential fire safety risk

Consumers warned over new restaurant scam

Diners eating in restaurants in London and the south east are being targeted by fraudsters in ever more sophisticated scams.

Customers running out of time to make CPP claim

Customers who were mis-sold card and identity theft cover by Card Protection Plan Limited (CPP) must make a compensation claim before 30 August 2014.

Consumer trust in holiday industry still low

Our new research has revealed people are less likely to cut back on their holiday budget compared to twelve months ago, yet only three in 10 people say they trust the airline and holiday operator industry.

A-level students lack results day back-up plan

More than half of A-level students don't have a back-up plan should they miss out on the grades needed to secure their university place, new Which? University research reveals.

Safety alert: Tommee Tippee Sensor Pad baby monitor

Tommee Tippee has just issued a safety alert about wrongly setting up Tommee Tippee baby monitor. Find out what to do if you have bought one.

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