Our top five consumer rights tips to avoiding traveling tribulations that could leave you out of pocket.
Which? has today been asked by the government to set up a task force to help tackle the everyday menace of unwanted calls and texts.
The TPS has warned of an increased risk of fines for businesses that make unwanted calls after a company was fined for causing a ‘persistent nuisance’.
Lloyds Banking Group has been accused of wrongly cutting PPI by employing a regulatory provision called alternative redress, according to a new BBC investigation.
Many students are unaware of their tenancy rights and are left having to put up with poor student accommodation.
Dyson is recalling some of its Dyson Hot and Dyson Hot+Cool heaters due to a potential fire risk. See what to do if your Dyson heater is affected.
Which? research reveals the frustration of arranging social care. We asked 30 people to keep diaries for us - find out more, plus advice on organising care
Today is World Consumer Rights Day and to mark the day Consumers International has launched a new Consumer Agenda for Fair Mobile Services.
A recent Which? survey suggest that in the last year, young consumers failed to return goods to the value of around £500m because they didn’t exercise their consumer rights.
Find out how to complain about your GP, hospital, elderly care, university or childcare. Join the Which? campaign to make public service complaints count.