A recent Which? survey suggest that in the last year, young consumers failed to return goods to the value of around £500m because they didn’t exercise their consumer rights.
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University applicants are driven by graduate employment prospects when deciding to go to university, the latest Which? University survey reveals.
More than 100,000 holiday bookings are affected as bed bank On Holiday Group goes bust. Consumers may have to pay twice for their hotel.
A report from the NFIB has shown that during a 12 month period more than 4,500 cases of holiday booking fraud have been reported. Don't fall for scams.
Amazon and eBay top the list of companies that people have experienced problems with when shopping online.
Asda Plastic Kettle is recalled over safety risks - customers advised to return product to store for refund. Find out what to do if you have a recalled product
Action is being taken to tackle copycat websites after new Which? research highlighted how consumers have been left out of pocket.