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Banking

Bank transfer fraud losses soar to almost £500m in 2019

Bank transfer fraud losses soar to almost £500m in 2019

Losses from bank transfer fraud soared to £456m last year, despite dozens of banks signing up to a code to protect their customers from these type of scams.

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Confirmation of Payee: which banks are ready to offer vital name-checking service?

Confirmation of Payee: which banks are ready to offer vital name-checking service?

Which? estimates £320m lost to fraud could have been prevented with the long-overdue system, but some customers remain unprotected.

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Budget 2020: Government commits to protecting access to cash

Budget 2020: Government commits to protecting access to cash

Which?'s campaign to save coins and notes succeeds as the government confirms measures protecting cash in the Budget. 

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Hundreds of thousands of fraud reports delayed in police IT backlog

Hundreds of thousands of fraud reports delayed in police IT backlog

Up to 400,000 fraud reports were not automatically referred to the police because of a 15-month long IT issue, a Which? Money investigation can reveal.

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Why Apple Pay and Google Pay are the safest ways to spend

Why Apple Pay and Google Pay are the safest ways to spend

Which? explains the security behind Apple and Google Pay, where consumer protections like Section 75 apply and what to do if you lose your phone.

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Check your account: fake Revolut helpline advert targeted victims via Google

Check your account: fake Revolut helpline advert targeted victims via Google

Which? investigates how someone lost £2,500 to fraudsters through a Google advert posing as digital bank Revolut.

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UK’s free cash system is on the brink of collapse: could you help save it?

UK’s free cash system is on the brink of collapse: could you help save it?

For years Which? has been revealing the extent of the UK's cash crisis. Now it's time for the government to act.

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Al Rayan to shut down online banking in less than a week: what you need to know

Al Rayan to shut down online banking in less than a week: what you need to know

Al Rayan comes under fire as it announces it's ditching online banking in a matter of days leaving customers confused and struggling to get mobile access to their balances.

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Metro Bank announces new overdraft rate: how does it compare?

Metro Bank announces new overdraft rate: how does it compare?

Metro Bank has announced its new overdraft rate. Which? explains what this could mean for other banks, and reveals all the rates announced so far.

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TSB to cut interest on Classic Plus current account: should you switch?

TSB to cut interest on Classic Plus current account: should you switch?

TSB will cut the interest it pays on its Classic Plus current account so some customers may be better off switching banks but as always, it's not straightforward. Which? looks at whether there are any good reasons to stay.

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