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Insurance

M&S Bank skyrockets in satisfaction survey

M&S Bank skyrockets in satisfaction survey

Marks & Spencer Bank was the big winner in the latest Which? travel insurance satisfaction survey, scoring highly enough to become a Which? Recommended provider

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Confusion reigns over flooding cover

Confusion reigns over flooding cover

Householders unclear about what they are covered for against future flooding

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FCA proposes shake-up of insurance add-on market

FCA proposes shake-up of insurance add-on market

Firms that sell general insurance add-ons will be required to highlight poor value products to consumers under new proposals announced today by the FCA.

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Costly Calls ban should extend to insurers

Costly Calls ban should extend to insurers

Which? is calling for the ban on costly customer service numbers to be extended to all financial companies, including insurers.

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What to do if you’ve been mis-sold CPP insurance

What to do if you’ve been mis-sold CPP insurance

Consumers affected by the CPP mis-selling scandal are set to receive between £100 and £300 each, with payouts thought to average around £200.

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Homeserve faces £34m mis-selling penalty

Homeserve faces £34m mis-selling penalty

Homeserve is set to be fined £34.5 million for mis-selling and poor complaints handling. 

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Online database could lower car insurance costs

Online database could lower car insurance costs

Motorists’ insurance premiums have been tipped to fall once the government puts driving licence records online.

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Floods: top tips to claiming on your insurance

Floods: top tips to claiming on your insurance

If your home has been flood damaged, let Which? help you to make a claim on your insurance.

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