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Insurance

Insurance comparison sites break industry rules

Price comparison websites have been condemned for providing "unclear" information to consumers, in a new investigation.

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NFU Mutual rated as top home insurance provider

NFU Mutual and John Lewis are the only two home insurers to qualify as Which? Recommended Providers (WRP)

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CMA proposes to shake-up car insurance market

CMA sets out proposals to shake-up car insurance market

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M&S Bank skyrockets in satisfaction survey

Marks & Spencer Bank was the big winner in the latest Which? travel insurance satisfaction survey, scoring highly enough to become a Which? Recommended provider

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Confusion reigns over flooding cover

Householders unclear about what they are covered for against future flooding

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FCA proposes shake-up of insurance add-on market

Firms that sell general insurance add-ons will be required to highlight poor value products to consumers under new proposals announced today by the FCA.

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Costly Calls ban should extend to insurers

Which? is calling for the ban on costly customer service numbers to be extended to all financial companies, including insurers.

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What to do if you’ve been mis-sold CPP insurance

Consumers affected by the CPP mis-selling scandal are set to receive between £100 and £300 each, with payouts thought to average around £200.

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Homeserve faces £34m mis-selling penalty

Homeserve is set to be fined £34.5 million for mis-selling and poor complaints handling. 

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Online database could lower car insurance costs

Motorists’ insurance premiums have been tipped to fall once the government puts driving licence records online.

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