We use cookies to allow us and selected partners to improve your experience and our advertising. By continuing to browse you consent to our use of cookies. You can understand more and change your cookies preferences here.

Booking.com still misleading holidaymakers with ‘1 room left’ claims

Booking.com is still giving a false impression of hotel availability to rush consumers into making a booking, Which? Travel has found. Our snapshot research repeatedly found that ‘only 1 room left on our site’ prompts didn’t ring true when clicking through to the booking page.

Posted on

‘Only one room left’: Why hotel booking sites can’t be trusted

Our investigation finds hotel booking websites, like Booking.com and Trivago, still using skewed search results, pressure sales and other dodgy sales tactics.

Posted on

Hotel booking sites vow to clean up their act on discounts and hidden charges

Hotel booking sites have been ordered to be more transparent about discounts and hidden charges after an investigation by the Competition and Markets Authority (CMA). The government watchdog took enforcement action against Expedia, Booking.com, Agoda, Hotels.com, ebookers and Trivago for potentially breaking consumer protection law.

Back to top
Back to top