Budget airline ceases operations, leaving passengers stranded and out of pocket
Transatlantic carrier Primera Air has cancelled all flights after filing for bankruptcy overnight, leaving British travellers stranded across North America and Europe.
Schedule padding: Is this why air travel is getting slower?
Scheduled flight times are up to 35 minutes slower this summer than 10 years ago, a Which? Travel investigation has revealed. Despite advances in air travel, 76 out of the...
Ryanair passengers furious after compensation cheques ‘bounce’
Ryanair has apologised after angry passengers were left waiting for compensation for cancelled and delayed flights. The airline blamed an ‘administrative error’ after it said ‘a very small number of...
Want more legroom on your next long-haul flight? Try a budget airline
New long-haul budget airlines are challenging traditional carriers on legroom in economy, as well as ticket price. Which? Travel research found that passengers searching for bigger seats with more legroom...
Big brands go bust as smart luggage is banned on major US airlines
The smart-luggage industry is in jeopardy following a ban from US airlines on lithium-ion batteries. These batteries, present in almost every piece of smart luggage, are no longer allowed in...
Ryanair cabin bag policy shrinks
From Monday 15 January, Ryanair will force passengers who have not purchased priority boarding to check their main cabin bag into the hold. While passengers without priority boarding can still...
Thomas Cook pilots set to strike on Saturday
Thomas Cook pilots will be on strike on Saturday, with 44 flights set to be affected by the planned 24-hour walkout. They include flights to and from Manchester, Birmingham, Bristol,...
Flying with the family? Why those with kids should check before coughing up for airport fast track
Yet to jet off on your family summer hols? Thinking of using airport fast track to take the strain out of travelling with children? Check the small print before booking,...
Flight compensation and the airlines that won’t pay
Passengers who challenge airlines over compensation for denied boarding or delays have their complaints upheld in over half of cases, according to statistics seen by Which? Travel. Fliers who aren’t...
Which? tells British Airways to pay up on compensation
The more than 75,000 passengers affected by bank holiday disruption on British Airways will need to lodge complaints with the airline to get the compensation they are legally entitled to...