eBay and Amazon failing to prevent sellers profiteering during coronavirus crisis
We've uncovered a raft of essential items being sold at inflated prices on Amazon and eBay, from soap to baby formula. We're calling on marketplaces to bring in stricter controls to tackle profiteering during the COVID-19 pandemic.
Dangerous child car seats sold via Amazon flagged by BBC Panorama
BBC Panorama has discovered potentially dangerous child car seats on sale on Amazon's UK store. The issue has been raised with Amazon, who says they have now been removed from sale. We've previously flagged the dangers of these fabric car seats, once dubbed 'killer car seats', in investigations in 2014, 2017 and 2019.
Amazon ‘betraying trust’ of millions of consumers with flawed Amazon’s Choice endorsement
Millions of Amazon customers are at risk of being duped by unscrupulous sellers gaming the Amazon’s Choice endorsement, new research from Which? reveals. Our exclusive investigation shows the Amazon’s Choice...
Facebook and eBay pledge to combat fake reviews
Following 'troubling evidence' of a thriving marketplace for fake reviews revealed by the CMA in 2019, Facebook and eBay have signed up to agreements to tackle the issue. What action has been taken?
Amazon’s best Black Friday and Cyber Monday deals chosen by Which? experts
Which? experts reveal Amazon's best Black Friday deals, from own-brand products like the Echo and Fire Stick to headphones and soundbars from other big names.
Are you buying an ebook reader on Black Friday? Here’s how to make the most of it
If you’re thinking of buying an ebook reader on Black Friday, either to make the leap yourself or as a gift for someone else, we’ve got all the information you need.
Amazon Alexa vs Google Assistant: which voice assistant should you get?
There’s no shortage of smart speaker deals this Black Friday, but if you’re trying to pick between a Google Assistant speaker and an Alexa-powered rival, which team should you join?...
Dangerous toys and killer car seats listed for sale at online marketplaces like Amazon and eBay
Online marketplaces are risking your family's safety. We reveal how Amazon and Ebay are failing to protect their customers from unsafe and killer toys and car seats.
From Shenzhen to Sheffield: the journey of fake reviews
We explore how Shenzhen in China has changed the way we shop, and how dodgy products and fake reviews can be traced back to the city.
Amazon tech with fake reviews rated ‘Don’t Buy’ in Which? labs
Highly rated tech products sold on Amazon, including those recommended as 'Amazon's Choice', have been rated as Don’t Buys in Which? labs, in an investigation into fake reviews and the reliability of Amazon’s customer scores.