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Banks failing to support disabled customers

Banks failing to support disabled customers

A unique Which? survey has exposed the challenges disabled people face when carrying out everyday banking tasks – and the banks that don't do enough to remove them. 

Santander to close 111 bank branches

Santander to close 111 bank branches

Santander will close 111 branches this summer, reducing its network from 563 to 452. Find out if your local branch is about to disappear.

HSBC to close 82 branches in 2021

HSBC to close 82 branches in 2021

HSBC has revealed plans to close 82 of its branches by the end of September 2021, reducing its number of banks from 593 to 511. Find out if your local is on the list.

Government reveals proposals on how it will protect the future of cash

Government reveals proposals on how it will protect the future of cash

Find out how the government intends to make sure everyone in the UK can continue to easily access cash when they need it, now and in the future.

TSB to close 164 bank branches in 2021

TSB to close 164 bank branches in 2021

TSB has revealed plans to close a further 164 of its branches next year - almost half its network. Find out why and if your local branch is on the list.

Co-operative Bank to close 18 branches

Co-operative Bank to close 18 branches

We reveal the Co-operative Bank branches due to close by the end of the year, and explain what to do if your local branch is among them

Are banks playing fair when closing the last branch in town?

Are banks playing fair when closing the last branch in town?

Bank branch closure rules do little to protect local communities from the impact of bank branch closures, a Which? investigation warns

Budget 2020: Government commits to protecting access to cash

Budget 2020: Government commits to protecting access to cash

Which?'s campaign to save coins and notes succeeds as the government confirms measures protecting cash in the Budget. 

Finance industry to help communities trial ways to boost access to cash

Finance industry to help communities trial ways to boost access to cash

The financial services industry will fund pilot schemes to end 'cash deserts', but we believe more is needed to prevent the cash system collapsing.

ATM changes save banks £120m, but cost customers £104m

ATM changes save banks £120m, but cost customers £104m

The closing of thousands of free ATMs and bank branches have saved banks money, at huge cost to normal people. Find out more about Which?'s campaign to protect your freedom to pay.

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