
Five banking scams to watch out for in 2021
All too often, Which? hears devastating stories from victims of fraud. The banking industry is stepping up measures to protect customers, but being aware of the risks to your money is key.

Bank anti-fraud protections to cover telephone and online banking
Anti-fraud measures used by bank staff to protect scam victims in branches will be extended to telephone and online banking. Will it be enough?

Check your account: fake Revolut helpline advert targeted victims via Google
Which? investigates how someone lost £2,500 to fraudsters through a Google advert posing as digital bank Revolut.

Fraud warning: banking with Windows 7 is unsafe
Microsoft has pulled support for Windows 7, meaning users will no longer receive crucial safety updates. Find out what you can do to bank safely.

Refunds for victims of bank transfer scams in doubt as banks fail to reach agreement
Banks have failed to reach an agreement on how scam victims are repaid their lost money - find out what this means for future compensation claims

Fraud complaints hit record high as banks’ new anti-scam measures delayed
The Financial Ombudsman Service (FOS) has reported a massive surge in bank and fraud complaints over the past year, just day after a new security measure was delayed.

FOS warns banks to treat scam victims more fairly
Scammers are increasingly abusing technology to their advantage. As scams become increasingly sophisticated and convincing, the FOS has warned banks not to assume customers were ‘grossly negligent’ if they lost money to fraud.

The current account fraud that can send victims to prison – are you at risk?
The number of people duped into being 'money mules' is increasing - find out what it is, what to look out for and how to protect yourself from being targeted

Revealed: the fraud capitals near you
Norfolk is the dating fraud capital of England and Wales, while Surrey is the hotspot for investment scams, new Which? analysis reveals. We obtained thousands of fraud reports under the Freedom...