Banks can now protect their outbound numbers so that criminals can't copy them to make their scams more convincing - but not all have done so, Which? Money reveals.
All too often, Which? hears devastating stories from victims of fraud. The banking industry is stepping up measures to protect customers, but being aware of the risks to your money is key.
Anti-fraud measures used by bank staff to protect scam victims in branches will be extended to telephone and online banking. Will it be enough?
Which? Money reveals the tactics used by 'Sim-swap' scammers and explains what you can do to protect yourself
Which? investigates how someone lost £2,500 to fraudsters through a Google advert posing as digital bank Revolut.
Microsoft has pulled support for Windows 7, meaning users will no longer receive crucial safety updates. Find out what you can do to bank safely.
Banks have failed to reach an agreement on how scam victims are repaid their lost money - find out what this means for future compensation claims
The Financial Ombudsman Service (FOS) has reported a massive surge in bank and fraud complaints over the past year, just day after a new security measure was delayed.
Scammers are increasingly abusing technology to their advantage. As scams become increasingly sophisticated and convincing, the FOS has warned banks not to assume customers were ‘grossly negligent’ if they lost money to fraud.
The number of people duped into being 'money mules' is increasing - find out what it is, what to look out for and how to protect yourself from being targeted