Refunds for victims of bank transfer scams in doubt as banks fail to reach agreement
Banks have failed to reach an agreement on how scam victims are repaid their lost money - find out what this means for future compensation claims
Fraud complaints hit record high as banks’ new anti-scam measures delayed
The Financial Ombudsman Service (FOS) has reported a massive surge in bank and fraud complaints over the past year, just day after a new security measure was delayed.
FOS warns banks to treat scam victims more fairly
Scammers are increasingly abusing technology to their advantage. As scams become increasingly sophisticated and convincing, the FOS has warned banks not to assume customers were ‘grossly negligent’ if they lost money to fraud.
The current account fraud that can send victims to prison – are you at risk?
The number of people duped into being 'money mules' is increasing - find out what it is, what to look out for and how to protect yourself from being targeted
Revealed: the fraud capitals near you
Norfolk is the dating fraud capital of England and Wales, while Surrey is the hotspot for investment scams, new Which? analysis reveals. We obtained thousands of fraud reports under the Freedom...