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Seven ways banks could do more to help victims of fraud

Seven ways banks could do more to help victims of fraud

Which? analyses a damning new report that shows banks are failing to adequately support people who fall victim to bank transfer scams.

Bank transfer fraud losses surge to £479m in 2020 thanks to the pandemic

Bank transfer fraud losses surge to £479m in 2020 thanks to the pandemic

Victims lost £479 million to bank transfer fraud in 2020, as fraudsters exploited pandemic fears to trick people into parting with money.

Remote access scams: the call that could wipe out your life savings

Remote access scams: the call that could wipe out your life savings

Scammers posing as IT departments, telecoms providers and banks are tricking victims into relinquishing control of their devices to hack into their accounts and steal sensitive data, warns Which? Money.

Fraud victims refused a refund are urged to ask financial ombudsman for review

Fraud victims refused a refund are urged to ask financial ombudsman for review

Which? Money is urging fraud victims who have been refused reimbursement to ask the financial ombudsman service (FOS) to review their cases, following new guidance on handling fraud complaints issued to banks.

Revealed: £208m lost to bank transfer scams this year

Revealed: £208m lost to bank transfer scams this year

Fraudsters stole more than £208m through bank transfer scams in the first half of 2019 - and only a fraction was ever returned to victims.

Vital bank security check delayed until 2020: are you at risk?

Vital bank security check delayed until 2020: are you at risk?

Confirmation of Payee could protect you from being tricked into sending money to fraudsters, but it has been delayed again until March 2020.

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