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FOS warns banks to treat scam victims more fairly

FOS warns banks to treat scam victims more fairly

Scammers are increasingly abusing technology to their advantage. As scams become increasingly sophisticated and convincing, the FOS has warned banks not to assume customers were ‘grossly negligent’ if they lost money to fraud.

Which? warns of suspected scam holiday booking website

Which? warns of suspected scam holiday booking website

Holiday booking site Myhouseboatsamsterdam.com has reportedly tricked victims into making bank transfers by posing as a legitimate business, leaving them hundreds of pounds out of pocket.  The site is currently...

Victims tricked into transferring scammers money granted better protection

Victims tricked into transferring scammers money granted better protection

People who unwittingly send bank transfers to scammers will have more scope to make a complaint, under FCA plans to increase the powers of the Financial Ombudsman Service. The proposed...

The current account fraud that can send victims to prison – are you at risk?

The current account fraud that can send victims to prison – are you at risk?

The number of people duped into being 'money mules' is increasing - find out what it is, what to look out for and how to protect yourself from being targeted

Six Nations Rugby fans lose up to £10,000 as ticketing firm vanishes

Six Nations Rugby fans lose up to £10,000 as ticketing firm vanishes

More than 80 victims have allegedly been defrauded out of thousands of pounds each after buying hospitality tickets for the Six Nations rugby tournament from an unauthorised seller, Which? can...

Could this be the key to preventing devastating bank transfer fraud?

Could this be the key to preventing devastating bank transfer fraud?

Which? finds out how the new confirmation of payee measure will help make your online banking experience more secure.

Victims lose over £100m to bank transfer scams in just six months

Victims lose over £100m to bank transfer scams in just six months

Thousands of people and businesses have been tricked into transferring just over £100m to scammers in the past six months alone, new data shows. But proposals from the Payment Services...

Barclays to ‘intervene’ in suspected fraud transfers

Barclays to ‘intervene’ in suspected fraud transfers

Barclays has become the first UK high street bank to introduce a new ‘fraud intervention service’ that alerts consumers if a transaction seems suspicious. From today, the new system will...

Bank transfer fraud: why scammers want to steal your identity

Bank transfer fraud: why scammers want to steal your identity

Fraudsters using stolen details to open impostor bank accounts is an increasingly prevalent form of crime. In September, we reported on the tactics criminals are using to commit identity fraud...

Scams super-complaint: consumers still at risk one year on

Scams super-complaint: consumers still at risk one year on

Consumers remain unprotected from losing huge sums of money to bank transfer scams, a year after Which? filed a super-complaint to the Payment Systems Regulator (PSR). Which? research indicates Brits...

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