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Excessive packaging the most common online shopping complaint

48% of Which? members think that receiving excessive packaging is one of the most annoying things about of shopping online. The next most common gripe is struggling to get a...

Which? Awards 2018: shortlisted brands announced

The shortlist for the 2018 Which? Awards has been announced. Top brands from the worlds of banking, cars, home appliances and more are in the running.

Paper boxes in a shopping cart on a laptop keyboard. Ideas about e-commerce, e-commerce or electronic commerce is a transaction of buying or selling goods or services online over the internet.

Which? reveals the best and worst online shops for 2017

Find the best and worst online shops of 2017, as rated by the British public. From Amazon to John Lewis, find out how your favourite store compares.

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