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448 years lost to significant train delays in 2018, Which? reveals

Passengers lost almost four million hours to significantly delayed trains last year. This is why we need automatic compensation.

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Revealed: how train companies are adding unnecessary hassle to claiming compensation

Some train companies ask for 24 pieces of information for compensation claims. It's this level of complexity that shows why automatic compensation is needed.

Rail firms ranked: which train companies failed to impress stressed commuters?

Fares continue to rise but many train companies are failing to keep fed-up commuters happy, according to our latest passenger survey. Northern and Thameslink, whose passengers suffered as a result...

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Complaints about complaints: train passengers fed up with how they’re treated

Rail passengers complaining to their rail service aren't satisfied with how they're treated, showing why the new rail ombudsman can't come soon enough.

Tardy trains revealed: is your station Britain’s most disrupted?

Find out which UK train stations have the most late and cancelled train services and the train companies which are the most tardy. We also explain how to claim compensation for train delays and cancellations.

Has train travel actually improved for passengers in the last decade?

We’ve scrutinised official train passenger stats from the last 10 years, to explore whether UK rail has got any better. Plus, we look at how trust in rail has fallen.

One in five GTR and Northern trains at least 10 minutes late following timetable chaos

Passengers on Northern and GTR trains could be entitled to delay repay compensation due to the timetable chaos.

Is your railway station the least popular in Britain?

A new survey reveals the best and worst train stations in Britain - claim compensation if you're delayed.

Train tickets: plans to make fares fairer

Plans to change train tickets could make it easier and cheaper to travel by train according to the Rail Delivery Group.

More train hell for commuters

Ticket prices are going up, with the average fare rising by 3.4% this month but train companies aren’t keeping their customers happy according to the results of our latest survey....

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